Search Hotels Near Lamentation Mountain State Park, Berlin

"We drove to this hotel from Pennsylvania to attend a graduation ceremony for our granddaughter. After riding for 7 hours, we arrived at the hotel. The lady at the desk told me she had no reservation, it had been cancelled by the boss. She said perhaps my card was declined and I told her that was not possible because I had already received a message stating that my room was booked . She said I booked through Hotels.com, which I did and I had itinerary numbers and check in information. I asked if they had any rooms available and she said no and she told me to take a business card and call the boss Monday. Luckily we found another hotel not too far away and they had a room available. When we got to the second hotel I saw a gentleman that had been at the first hotel and overheard him telling a gentleman the same thing happened to him as he was told his room had been cancelled. I feel this was a situation that should not have happened. I will never book this hotel again . Through the booking process, I had checked and rechecked that all was complete and we received a note looking forward to our stay. She said I booked with hotels.com and perhaps the situation was their fault. I had received a message from hotels.com that all was ready for our stay. So to answer your question as to how was our stay - there was no stay. "

"Absolutely Awful, I wish I spent extra $50 -$100 and went somewhere else! Or maybe read some reviews, not good at all!"

"Clean room. Professional and helpful staff. Okay breakfast. Would recommend a better coffee solution. "

"Yes "

"Everything was great"

"Staff was attentive and professional. Will go back again "

"It was ok for a quick stay but it smelled old and some of the guests look sketchy"

"Nice, clean place. Great breakfast "

"Clean room"