โรงแรมที่มีสระว่ายน้ำใน แลมบรูค

"The room was very nice, there was adequate parking. The breakfast was very good. The staff on reception were very polite and helpful. The room was cleaned every day. The restaurant manager was very unhelpful and rude when we had an issue with our bill, she wouldn't acknowledge us and kept sending us back and forth via waitresses to try and resolve this. The next morning the manager on reception sorted it no problem and was very helpful. One of the waitresses took our drinks order and came back...

"Disappointing stay - room was described as 'deluxe' but was on the small side and being up in the eaves of the roof meant one of us had to duck to get in and out of bed. No turn down / refresh on day 1, no waste bin, small but basic things - especially at the price paid. Staff although friendly, were difficult to find (only available via WhatsApp ??), reception never staffed. Overall a great a shame as the hotel has a beautiful setting and grounds. We wint be returning. "