Thank you for leaving us a 5-star rating, Katia. I am delighted your stay was excellent and we very much hope that you will come back and visit us again soon!

Thank you for rating your recent stay with us, Michael David. I hope that you will visit us again soon so we can provide an even superior stay next time.

Thank you for your comment, Dwayne. I am pleased you enjoyed your stay with us and I do hope that you will come back and visit us again soon.

I am saddened to note that you did not feel secure and that your room was not properly prepared for your arrival. Your comments will be shared with our team so we can repair the fridge and ensure that housekeeping double-checks every room for cleanliness. I do hope that you will give us another chance to better serve you during future travels.

I am delighted to know that our staff was so helpful during your stay. It is always our goal to provide exceptional service and a comfortable stay. I do hope that you will come back and visit us again soon!

Thank you for sharing your feedback with us, Lynda. Please know that we do work to keep our prices in line with the local area, and we will review the pricing to ensure that we remain competitive in our rates. I am pleased your stay was otherwise enjoyable and we do hope that you will visit us again the next time you travel through central Florida!

Thank you for sharing your feedback from your recent visit, Rebecca Marie. I am so very pleased to know our staff was so helpful and welcoming, and that your room was clean and peaceful. I very much hope that you will visit us again during future travels!

I am delighted to note that your stay with us was exceptional. Thank you for rating your recent stay, Alberto. We hope that you will come back and visit us again soon!

Thank you so very much for this delightful review! Our team is dedicated to working hard to ensure our guests enjoy a wonderful stay and I do hope that you will visit us again soon!

Thank you for sharing your feedback, John. I am pleased your stay was pleasant and we hope that you will select our hotel the next time your travels bring you to Lakeland.

Thank you for this lovely review, Ryan. We have been working on renovating the hotel and I am pleased you enjoyed a comfortable stay with us. I hope that you will choose us again the next time you visit Lakeland!

Thank you for sharing this issue with us. Please do reach out to our reception staff so they can look into your detailed billing statement and help answer any questions. It is always our goal to provide exceptional service and a comfortable stay, and I do apologize that the billing concerns dampened your experience. I do hope that you will visit us again during future travels and that you enjoy a seamless stay.

I am delighted to know that our staff was so welcoming and helpful during your visit, Annette. It is our goal to always provide exceptional service and we look forward to your next visit to Lakeland!

Thank you for sharing your feedback with us, Michael. I am pleased your bed was comfortable, though I do apologize that there was an issue with the reservation and that you did not receive the requested ground-floor room. I hope that the surgery goes well and that you will choose us again during better circumstances so we can provide a superior experience next time.

I am delighted that you enjoyed your stay with us, Susanne. Thank you for this excellent rating. Please know we do keep our rates competitive for the area and I hope that you will come back and visit us again soon!

Thank you for providing feedback on your recent stay, Jorge. I apologize that you were not provided with enough towels for your stay. Please know that we are working hard to make improvements and I hope that you will give us another chance to better serve you in the future.

I am delighted you enjoyed your stay in a nicely cleaned room and that our staff was welcoming, though I do apologize that the traffic was too noisy. Please know you are welcome to request a room further away from the street in the future to eliminate the noise. We will also look into ways to improve the soundproofing. I hope that you will come back and visit us again soon so we can provide another exceptional experience.

I am delighted you enjoyed a wonderful stay with us, Robert. Thank you for this excellent rating and we hope that you will come back and visit us again soon!

I am so very pleased you enjoyed a nicely cleaned room and a wonderful stay. I am happy to know our staff was able to check you in quickly and efficiently. I hope that you will visit us again the next time you visit central Florida, so we can provide another excellent stay.

Thank you for this lovely review, Jason. I am so very pleased to know that you enjoyed your stay with us. Our team remains dedicated to providing excellence and we hope that you will be back to visit us again soon!

Thank you for rating your recent stay with us, Timothy. I am pleased you enjoyed your overall stay and our staff will continue to work hard to improve so we can be sure to provide an exceptional experience for our guests. We hope that you will come back and visit us again soon.

Please accept our sincere apologies that our staff was not helpful and welcoming. This is not our usual standard and I will share your feedback with our team so we can be sure to address and improve. Our housekeeping team will deodorize the area and ensure that difficult to reach areas are still checked properly. We will also increase pest control measures. I do hope that you will consider giving us another chance to provide you with an exceptional experience during a future visit to Lakeland.

Please accept our apologies that there was a bad odor in your room and know that our housekeeping team will deep clean the floor and deodorize the area. It is our goal to ensure our guests enjoy their stay and I do hope that you will give us another chance to better serve you during future travels.

Thank you for sharing your experience with us, Boyd. I am pleased to know your stay with us was enjoyable, though I do apologize that there was a strong odor in the hotel. Our housekeeping team will look into this and properly address it. I hope that you will choose us again during future travels so we can provide an even superior stay next time.

Thank you for this excellent rating, Matthew. I am delighted your stay was wonderful and we hope that you will come back and visit us again very soon!

I am pleased that our location served you well during your recent visit, Elaine. We very much hope that you will visit us again the next time your travels bring you to central Florida, so we can be sure to provide you with an even superior stay.

Thank you for sharing your feedback with us, Vito. I am pleased to know your stay with us was enjoyable and that our staff was welcoming. We hope that you will visit us again soon!

I am delighted you enjoyed a wonderful stay with us, Margaret. I hope that you will come back and visit with us again soon!

I am delighted you enjoyed your stay with us, Greg. It is always our goal to provide an exceptional stay for our guests and I hope that you will come back and visit us again the next time your travels bring you to central Florida!

Thank you for sharing your feedback, Lawrence. Unfortunately, though we release the deposit immediately, it can sometimes take the banks a few days to reflect this on the account. I do hope that this will not deter you from choosing us the next time you visit Lakeland!

Thank you for this review and your comments, Mike. I am so very pleased that you enjoyed your overall stay and we hope that you will come back and visit us again soon so we can provide an even superior stay next time!

I am pleased we were able to provide a good stay in a convenient location. Thank you for your feedback, Roberta. I hope that you will visit us again during a future visit to central Florida so we can provide an even superior stay.

I am delighted you enjoyed a wonderful stay with us, Kevin. Thank you for providing us with this excellent rating and we hope that you will come back and visit us for another superb stay with us the next time you visit central Florida.

I am delighted you enjoyed your stay with us, Dale. Thank you for leaving this excellent rating and we look forward to seeing you again the next time you visit Lakeland.

I am saddened you were disappointed by your stay and that the traffic noise was disruptive. Please know that you are welcome to request a room further away from the interstate to help minimize noise and we will also look into ways we can improve our soundproofing. I do hope that you will give us another chance to better serve you in the future.

I am delighted you have enjoyed your stay with us, Robert. Thank you for leaving this excellent rating and we hope that you will come back and visit us again soon!

I am so very delighted to know you had an excellent stay with us. Our team works hard and I am proud to note our staff was welcoming and helpful. I hope that you will come back and visit us again soon!

Thank you for sharing your experience with us, Roger. I am delighted you enjoyed your stay and found our location and parking convenient. I do hope that you will come back and visit us again soon.

Thank you for providing this excellent rating, Laura. I am so very pleased you enjoyed your stay in our nicely cleaned room and I do hope that you will come back and visit us again soon!

Thank you for letting us know about your stay, Jacqueline. I apologize that your room was disappointing and we will look at the issue with the balcony to ensure that there are no problems that need to be addressed. I do hope that you will give us another chance to better serve you during future travels to Lakeland.

Thank you for your feedback, Carl. I am pleased you enjoyed your overall stay and we continue to work hard with our team to ensure every guest enjoys an exceptional stay. We hope that you will come back the next time you visit central Florida so that we can provide you with an even superior experience.

Thank you for providing your feedback, Obioma. I apologize that your stay with us was disappointing and please know we will work hard to improve. I hope that you will give us another chance to provide you with a superior stay in the future.

I am delighted you enjoyed your stay with us, Robert. Thank you for this review and we hope that you will visit us again soon.

I am delighted you enjoyed a wonderful stay with us, Flor. We hope that you will visit us again soon!

I am delighted to know that you are a return guest and that we are your hotel of choice in Lakeland. It is our goal to provide an exceptional stay to our guests and we very much look forward to seeing you the next time you visit!

Thank you for letting us know that your room was not properly prepared for your arrival, Dalton. I apologize and will ensure our housekeeping team makes improvements to their customer care

Thank you for sharing your experience with us, David. I am pleased your overall stay was enjoyable and please know we continue to work hard to make improvements. I hope that you will visit us again soon so that you can enjoy a superior stay.