"Customer service was excellent. Any small issue we had was resolved quickly and courteously. Breakfast was nice and brought to our room on time.
The bathroom was small, but the water heater worked fine. The room was spacious. The balconies were not all finished, but the view of the lake was lovely. "
"Please is great. Stuff very nice.
If you eat at the hotel, make sure you pay in Uganda chilis.
If paid in USD make sure the bills are new.
The don't accept AMEX"
"I’ve stayed there for 6 nights and it was so peaceful. The area is very quiet and secure. The room was cleaned daily and fresh linens and towels daily.
Esther was lovely, always there looking after us and making sure that we were ok.
Her breakfast every morning was delicious with fresh fruits and juice
I would go back in a heartbeat "
"Ein 3* Hotel das definitiv 4* verdient, Ich war jetzt 3 Mal in Uganda und habe in vielen 3 und 4 Sterne Hotels geschlafen, das La Vena ist vom Preis Leistung Verhältnis das Absolut Beste!"
"We’ll run property with excellent staff management. Every request, especially a phone charging converter was supplied as quick as I asked. This will be my go to when I stay in Uganda"
"We arrived early and decided to visit Le Petit. The staff were immediately welcoming and happy to show us around. The apartments exceeded our expectations, and from that moment, we couldn’t wait for our reservation. When we finally checked in, the experience over our 5-night stay was exceptional. From the decor and facilities to the staff and food I scored this a solid 5/5. "
"This place is a 5-star hotel. It's a true boutique hotel. It is very quiet, very private, but you have access to everything. The view from the hilltop outside of the property is simply amazing. The food is excellent, fresh, and made on spot 24/7. The wifi is fast, so you can do your business just fine. It is a gated property so it's very safe. The staff is the friendliest staff you can ever encounter on your trips. They make you feel at home and are ready to provide anything you need. I could...
"Very clean. Well maintained property. Comfortable bed. Good air conditioning. Felt quite safe. Lovely grounds. But the best of all was the staff. From the receptio there, to the room service, to the people in the dining room and kitchen- everyone was friendly and competent and helpful. Will stay again. "
