Search Hotels Near Lake Victoria Serena Golf Resort & Spa, Kampala

"It is a tranquil and friendly place to stay, and the views are amazing because it is located on Lake Victoria beaches. "

"All the staff were really friendly and helpful. "

"I’ve stayed there for 6 nights and it was so peaceful. The area is very quiet and secure. The room was cleaned daily and fresh linens and towels daily. Esther was lovely, always there looking after us and making sure that we were ok. Her breakfast every morning was delicious with fresh fruits and juice I would go back in a heartbeat "

"Please is great. Stuff very nice. If you eat at the hotel, make sure you pay in Uganda chilis. If paid in USD make sure the bills are new. The don't accept AMEX"

"Kindness "

"The property is average. Staffs were very good. "

"Very bad acces road especially after rain. Away from main road and any big shop. Breakfast was always late and room next to kitchen is a nightmare. No night time so no good sleep for you (noises). Owners are friendly but they need to be more serious about guests. No hot water in shower. Heater broken? No bin bags. Doors and windows are not soundproof like stated on www. Good view on the city may compensate above issues. I would come back but this time only on top floor."

"I had a nice stay at the hotel. Breakfast could be served at an earlier time however. They mention it starts from 7, but is only being served from 8 onwards. Overall, it's a nice hotel at a good location."

"Set near the top of Lubowa hill, Royal Victoria is quiet and very relaxing with a plant filled compound. The staff made me feel at home with daily chats on my needs (meals, etc). It's good value for money for a relaxing break."

"On Expedia overpriced. Not a safe place, insects in Room. Not very clean. Avoid as Expedia id"

"I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. "

"I booked this property 8 months ago. I chose it because it was one of the only ones that had a swimming pool in the area that I was going to look at. First thing about getting to this hotel is that you have to go down a very long bumpy dirty unsafe road. Everything is covered in this brown dust which is a combination of feces and soil. It's extremely uncomfortable to drive on. Once I arrived at the hotel I really wanted to like the place. One of the owners seemed friendly, and the staff also...

"The room was a disaster, no hot water, the internet did not work, the toilet seat was broken. And the location is far out."

"We paid but this hotel claimed that they didn't get the notifications shows that we paid yet they got the money and also wherever you call them they say less and after switch off the call.. they made me sleep outside. They are so horrific 😢 💔 "