โรงแรมใกล้ทะเลสาบ Tarawera,

"The.staff, facility and dining is as good as anywhere in the world. Combine that with the beauty of the location and you’ll never want to leave. "

"We really enjoyed our experience thanks."

"Place was a dump. Toilet didn’t work properly, television didn’t work, remote needed batteries, wifi didn’t work properly. The food menu wasn’t even close to the pictures on line. It was run down and was a disaster. We paid for two nights but checked out after one. Only positive was Claire the manager. "

"Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. "

"Too many minor issues with our room such as a broken shower head, carpet tacks sticking out of carpet, two single beds joined together but advertised as a extra large double bed, broken phone and kettle etc, reduced the enjoyment of our stay. I would not stay here again"

"Excellent problem-solving skills. You handled the situation perfectly."

"Great, clean room. Will come and stay again."

"I’m really disappointed to write this because this used to be my favourite place. For the past 6 years, I’ve stayed here twice a year and always looked forward to it. Unfortunately, my last visit and this recent stay have shown a clear decline.I paid over $1000 for 3 nights, and honestly, it was not worth it anymore. The room was smelly, noisy, and poorly maintained. Simple things like the TV remote not even having batteries show a lack of attention to detail. What’s most frustrating is that...

"The gentleman that looked after us was very polite and friendly. And the room was extremely clean, probably the cleanest motel room we've seen. "

"Great base for exploring Rotorua"

"Clean room "

"Tidy, friendly, secure"

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"There was everything I needed for a comfortable stay. The apartment was clean, the spa bath worked well and the water was hot. Mattress was comfortable and linen etc clean. Surprised at how spacious apartment. Would definitely book again."

"I would not stay there again. I A/c was not that effective and the adjoining room did not have Ac or an even a fan. The check "

"Staff were amazing, great location and facilities "