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Aparthotel

Heavenly Valley Townhouses

3.5 star property

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Heavenly Valley Townhouses, near The Shops at Heavenly Village, offers a peaceful retreat. Guests unwind in the sauna or spa tub, challenge each other in the arcade/game room, and enjoy high-speed WiFi. The aparthotel is praised for its convenient location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 4:30 PM)

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 June:
  • Swimming pool

Access methods

Access code, staffed front desk, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 350 per accommodation, per stay
  • A damage deposit of USD 350 will be collected before check-in.
  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Laundry facilities
  • Lending library access
  • Pool access
  • Ski storage
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
The seasonal pool will be open from 04 July to 09 September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Heavenly Valley Townhouses have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from October 1 until June 1.

Is Heavenly Valley Townhouses pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heavenly Valley Townhouses?

Self-parking is free at this property.

What time is check-in at Heavenly Valley Townhouses?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Heavenly Valley Townhouses?

Checkout is at 10:00 AM.

Where is Heavenly Valley Townhouses located?

Located in Heavenly Valley, this aparthotel is 0.1 mi (0.2 km) from Aerial Tramway, and within 3 mi (5 km) of The Shops at Heavenly Village and Campground by the Lake. Zephyr Cove Beach and Taylor Creek Visitor Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location! Everything was good with the host! Thanks
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Jessica

Liked: Communication
Disliked: Amenities, property conditions & facilities
We stayed at this property for two nights in July 2024. Tahoe had been experiencing a heat wave, so I wanted to cancel a week before arriving. Karen (the owner) made it clear that wasn't allowed. This property doesn't have air conditioning and is very old and dated. In our particular townhouse the sink in the bathroom didn't drain well, upstairs floor is very noisy when walked on, rooms did get very warm and uncomfortable despite the 70 degree weather. The street noise was annoying as big trucks would pass by (we think from construction up the road). Floors, towels and bed sheets were clean. The bedrooms had outlets that didn't work and very few wall decorations (one room had none and the closet door had been removed). The pool was okay. Open both days we were there. Hot tub was closed one day. The gym is by appointment only and had few equipment. I was not impressed by management or this property. They are not accommodating and are firm on no cancellations or refunds.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Kris Twinkle

Liked: Room comfort, communication

Old townhouses but location is very good

The communication with the property is very good. Linens are clean and beds are comfortable However, The property has an old cabin smell. Carpet has dirty stain especially on the first floor. This place needs updating. The location is very good even if you don’t ski or snowboard. It’s a 7 minute drive to the casinos and Heavenly gondola.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was great location was amazing and we had such a great stay
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Property was clean and orderly. Very quiet and peaceful location. Feels like a house, not a hotel.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Lisa

Liked: Cleanliness, room comfort
We had a great experience staying at Heavenly Valley Townhouses. It was spacious and had everything we needed for our family of 7. Would definitely stay again
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

May

Liked: Cleanliness, amenities
This place was very comfortable. Kitchen was very well stocked and made me feel at home. The TV offered NETFLIX, iHeart Radio and even DISNEY PLUS!!!!! Its about a 4 minute drive to downtown and very quiet at night. Its more of a home feeling versus the busy casino loud crowded scene. Will definently be back again!!
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The townhouse was comfortable and conveniently located. It is close to plenty of ski resorts which was a huge win for us. The house was clean. The only flip side is 10 am checkout.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place by Heavenly!

We were very happy with the ease of check in and the proximity to the tram at Heavenly. The kitchen was well supplied and the beds were comfortable. We are returning in three weeks!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to walk up to the lifts over near the tram lift.
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and friendly service. Super clean and excellent price.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the little townhouse feel, pool area and full kitchen, laundry and 3 full bathrooms.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. The staff were very friendly and responded quickly to any issues. I would recommend this place.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Amazing!!!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Could not have nore perfect! Clean, quite, house was perfect in size, amenities were great and location is awesome. Snow when we were there and it was beautiful!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice place to stay at and walking distance to exceptional skiing
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay at Heavenly Valley Townhouse. The townhouse was so clean and spacious, and Karen was great in accommodating our group with parking permits for those arriving at different times. We'll definitely be staying here for our future Tahoe trips!
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Heavenly ski trip.

Awesome location and very comfortable stay.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Lodge

Awesome stay. Great for spending quality time with friends and family.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would book again

Nice place. Quiet. Friendly staff.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Mynor

Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Room comfort
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

jessica

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2021
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2021