The room was clean. TV not working. Shower was very confusing to use the water was smelly. I wouldn't advise drinking from the tap. Great staff. Location was easy to find with Google maps. Great food. Cold beer. Free breakfast with the executive room I reserved. Nice views from the restaurant.
Hotel was clean but rooms weren't made up each day unless you asked.
Couldn't get tv to work properly so gave up and used WiFi.
Location good.
Breakfast ok
Pool good
Very nice place with a nice pool. Food and service was good. We checked out at 5:00 am. I had asked if we needed to take care of everything the night before and told we can just do it in the morning. At 4:45 a.m. I went to the counter and the security guard was asleep on the couch. No Biggy but I woke him up to check out. He had no clue what to do. He woke up another employee and he had no idea. They called someone and she tried to explain how to charge my card. The guy took my card and actually slid it under the machine, not in it. I went behind the counter and had to unsnap the machine to get my card out. The lady on the phone was trying to tell me how to operate it. I could not understand her. Now 5:30, my driver in honking saying we have to go. I told them I would call and make payment over the phone. Then they say they can't take it over the phone. It turned into a mess. After two weeks, I finally got them to send me a name and sent them money by Western Union. They refused to do this for the past two weeks. This issue some what ruined the trip.
Our room was very clean, we had our lunch on the 5th floor of the building with fantastic view of the lake. Try the sizzling Tilapia. We had the boat tour around the lake. The tour guide(a local Tboli) was very fluent in English and knowledgeable about the Tboli culture. After sunset we went to the pool. We had our dinner beside the pool. The hotel staff were very friendly and courteous. If you want to stay in Lake Sebu, I highly recommend the this hotel.