โรงแรมใกล้เลค พลาซ่า ช้อปปิ้งเซ็นเตอร์, Lake Charles

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"All was good. It was a youths baseball weekend with a lot of kids and all was still okay. Check in was bumpy because we arrived really late and the attendant said we only had one room when our reservation was for 4 adults and 2 rooms. We had also called ahead so this was uncomfortable. Eventually we got past it and bedded down for the night."

"Everything was wonderful"

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Breakfast was good, great location. "

"Check-in is listed as 4:00 PM. I arrived at 2:00 PM and was told I had to wait for a text message—one that never arrived. I approached the front desk again at 4:00 PM, only to be told that my room wasn't ready. At 6:00 PM, my room *still* wasn't ready, and I really needed to rest; I actually had to argue with the front desk staff just to get them to assign me a room. I truly wasted a lot of time, which is why I'm giving it two stars. Everything else was fine, with the exception of the pool,...

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"Convenient location and great staff! Already booked our next stay. "

"Please do not stay in this place, photos promoted on the page are far from reality. I rented the presidential suite for my wife and I for the wknd. Well i arrived, the first thing i was told was that my room had a leak from the ceiling it was small but still good to occupied. I was told that since they didnt had any more rooms available if i decide to keep it i would get the room half price which i agreed. receptionist said the manager is not in today but i “ PROMISE” i will get all this...

"Good location, unfortunately the room was not up to par. There were food crumbs on the side of the bed. There were tiny sugar ants on the night stand. The ac was leaking rust on the carpet. The shower/tub had peeling enamel. Would not stay here again."

"Good"

"Love the pool area"

"We arrived and checked into our room and left for the afternoon/evening. We arrived back at our room about 10:30pm ready for a good night's rest. Didn't happen! First of all the bed was very hard, like sleeping on a board. The pillows were like straw covered with a pillowcase, very hard as well. After laying down and having the TV on low the people above us were either playing basketball or had a bunch of children that ran across the floor (our ceiling) for the next two hours. I called the front...

"Staff was very hospitable. The room was clean and fresh and in the morning we where greeted by everyone. Great stay definitely will go stay with them again."

"Job was canceled and I didn't even check in. Asked if I could change my reservation to a later date, was told no. Company money but still was a waste of money. "

"Low key, quick check in"