Search Hotels Near Lake Easy, Lake Wales

"Hotel room is clean and the breakfast is good.."

"Old rennivatesnpartially, rooms are not sound proof "

"I would not recommend this hotel to anyone. Advertised pics didn't show the true bad environment of the hotel. Stairwells were in bad shape. Hallways were not clean and sliding glass door did not close all the way (it was off track). Balcony was dirty. Ice machine machines did not work (the one on the ground floor and 2nd floor in the middle). And the worse thing was the number of gnats that flew all around the room for the 3 days we stayed there. Outside grounds were in very bad shape. Bathroom was renovated but bedroom was definetely NOT!!! There were cracks in ceiling etc. Overall stay was terrible. Did NOT feel safe at all!!! "

"Clean Roon , breakfast good"

"Worst place I have ever stayed in. Outside entrance to rooms, however it's advertised as a grand hotel, not a white trash motel. Refrigerator in first room was broken and defrosted and leaked all the floor and I slipped through the puddle. Lights didn’t work. Got switched to another room with loud banging AC unit and broken TV, volume wouldn't go any lower than 100. Continental breakfast was awful and nasty. One of the staff shouldn't be in customer service hotel hospitality field. She was so rude and obnoxious. She told my husband to shut up because she would only speak to me as I was the registered guest. They treat guests that book through Expedia (third parties) like 3rd rate citizens. Horrible experience and I made a complaint to the local county building department safety inspector for the many violations I observed. Very unsafe. "

"Really nice hotel, staff was really nice and helpful. I would return to this hotel in the future "

"Great property. Convenient to shopping and restaurants. "

"I was a contact with the hotel to let them Know we are going to be late because we went to Sun &fun and end late. When we go the hotel they charge $255 Like the reservation but they gave us the room for people disability . Was terrible I felt sorry and thank God we do t have any phisical problem. We call to exchange the room and was no more room . I hear the hotel keep the good rooms for the reservation directly to the hotel. Too expensive for that room. I will no go back there . But the Women’s at the breakfast are great ! "

"Loved loved loved our stay. I will definitely be back. My kids had so much fun. It was truly a wonderful experience. I only have constructive criticism and feedback regarding communication and staff knowing information. The day before I left for Westgate I called and asked about bike rentals. I was told over the phone that since we were arriving late on Friday and going to rent bikes Saturday that the bikes would probably be sold out bc it’s a packed weekend. And I said “what if I arrive right as the bike rentals open?” And he said “they’ll be sold out because you rent the bikes for the weekend.” I said “ohhh wow”. So I went out and purchased a bike rack to bring our bikes”. Fast forward im at Westgate and I’m at the pool area and I see a bunch of bikes. So I walked up to ask because i was curious. And she said “we have plenty of bikes. You can rent them by the hour but you have to come back every hour for us to check on the bikes”. I told her what I was told over the phone and she said they don’t rent bikes for the weekend. Then another thing we were told ahead of time was that when we got the Westgate bands on our wrist that’s all we needed to use the amenities and areas like the pool and the cowboy center etc. however every time we went in they checked us in and we had to wait in a line to get checked in. I asked the girl “why do we have to check in every time if we already have the wrist band?” She said “you must check in every time”. I said it didn’t make sense but w/e. "