Dear Jarrod, Thank you for taking the time to share your review. This hotel is currently closed and undergoing a renovation. We hope to see you when we reopen for the opportunity to provide you with a 10/10 stay.

Dear Barclay, Thank you for staying with us at TownePlace Suties Lake Charles and sharing your review! We are so glad you enjoyed your stay and hope to see you again.

Dear Reinaldo S,We are glad to see that you enjoyed TownePlace Suites by Marriott Lake Charles. It's good to know that your stay was good. We hope that we can have you back as our guest in the future. Thanks again for being our guest.

Dear Ariana, On behalf of our team on the property, I apologize for the issue you experienced. We hope to have the opportunity to serve you next time travel brings you to the area.

Dear Sharon, Thank you for staying with us and sharing your feedback!

Dear Matthew, Thank you for staying with us at TownePlace Suites Lake Charles and sharing your review!

Dear Gabriel, Thank you for staying with us and sharing your 10/10 rating!

Dear Cynthia, We appreciate you staying with us and taking the time to share your rating. We hope to see you again next time travel brings you to the area.

Hi Hector, Thank you for taking the time to let everyone at TownePlace Suites Lake Charles about your visit. We are happy that you had a perfect stay!! We can't wait to have you back as our guest. Ben Martinez General Manager

Hi Dorca, Thank you so much for your kind comment regarding our staff. We are glad that you had a great stay. We look forward to having you back as our guest in the future. Ben Martinez General Manager

Hi Miguel, Thank you for your honest review of our hotel. We are sorry that the room you were in need so many repairs. We have shared this information with our team so that we can make the necessary changes to bring the room back to Marriott standards. We hope that we can have you back as our guest in the future. Please let us know if we can help you with any questions. Sincerely, Ben Martinez

Dear Nita, On behalf of our entire staff, we apologize for the concerns you shared about your experience. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Dear Kerry, We appreciate you staying with us and sharing your review!

Angela - Thank you for rating our hotel. We are sorry to see that we did not provide you with a ten star stay, however we hope that you will give us a chance the next time you are in town!

Natalie - Thank you for taking the time to leave us a review! We are delighted to see that we provided you with a wonderful stay. We hope that we are able to accommodate you again soon!

Debra - Thank you for rating our hotel! We hope that next time we are able to provide you with a ten star stay.

Mary - I want to thank you for staying with us and mentioning great things about our staff. Nevertheless, cleanliness is a key priority for our hotel, and I am very sorry that housekeeping fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I hope you still consider us the next time your travel brings you back to the area.