โรงแรมและที่พักเขตประวัติศาสตร์เลกชาร์ลส์

"Easy check in, I’d stay here again."

"Check-in is brutal(if checking in around 4). Suggest checking luggage then enjoying the amenities of the property, if able, while the check-in line shortens. An hour in line isn't the end of the world, but should go smoother and quicker"

"Great customer service and a very clean hotel. Will highly recommend."

"The room was clean. The staff were great. The breakfast was good. & the parking perfect. Thank you very much. We enjoyed our stay."

"If you’re expecting to see what the pictures advertised, you’ll be let down."

"The property was nicely maintained. The restaurants were good. The only thing I didn’t like was how dirty the lazy river was."

"We had a great time at the Horseshoe, the casion staff and the restaurant were wonderful however some aspects of the property needed more attention to detail. Our room had 3 funky pillows tiny mismatched and uncomfortable , one door handle to bathroom fell off when open and the coffee pots was missing the needed tray that holds the coffee bag. The rest of the room was cery clean, comfortable and modern. Ther ewas however a lot of differnt noices, from the fridge compressor and traffic from the...

"Property looks like it going thru some sort of renovation, but no one was working on anything. Night staff at check in was great. Breakfast was below average, and had no plates. A waffle has real trouble being eaten in/on a 4" styro bowl. Morning front desk guy says, "we're waiting on a delivery for them". My first thought, "isn't there a store close by"??"

"I didn't like the toilet it didn't work and had to move to new room and had to wait for 45 minutes for extra blankets"

"we had no hand soap and towels, we asked for some and never got them"

"The staff was extremely accommodating with our check-in and finding us a room that would accommodate my spouse due to health conditions"

"Everything was well maintained and clean. Staff was very friendly and helpful."

"Estuvo excelente, solo no nos cambiaron las toallas en los 2 días que nos hospedamos"

"Room staff very attentive. Office staff were not. Tried to charge extra for early check in. Wi-Fi did not work entire stay. Staff made excuses about problem. Waffle maker was aweful."

"I would NOT recommend this property! Although one employee (young lady) was polite and helpful, the young man working the desk on Saturday morning was rude and inconsiderate. The room was not clean (e.g., dirty kitchen and not dusted kitchen table or nightstands; bathroom was okay). The hallways, elevator, and stairwells reeked of weed. "

"This was a good and cheaper option for a weekend trip. The rooms were very clean but the shower didn't drain very well. I think the shower not draining caused mold to grow in the shower but it wasn't bad. I'd stay there again."

"The staff was excellent from the front desk to the ladies that maintained and cleaned the rooms."

"The ice machine was always empty early morning to evening. NO POOL!"

"Great stay"

"Clean room"