Deluxe Room | Down duvets, memory-foam beds, desk, free WiFi
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Reviews of Msquare Whitehouse Hotel

3 out of 5
Msquare Whitehouse Hotel
23a Toyin St, Lagos, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Rowland

Business traveller
Mosquitoes
Stayed 1 night in May 2024
Response from Sales on 17 May 2024
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us and hope to welcome you back soon!

8/10 Good

Rowland

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 1 night in May 2024
Response from Sales on 15 May 2024
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us and hope to welcome you back soon!

4/10 Poor

Jorge

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was the only positive about this hotel. The facility is run down. Leaks everywhere when it rained. I book a room for two person but breakfast for one and we had to pay for the second. The area underdeveloped and was safer to walk on the street that on the sidewalk fill with holes where you could see the sewers.
Stayed 6 nights in Apr 2024
Response from Em on 10 May 2024
We're sorry to hear about your experience. We apologize for any inconvenience you faced and appreciate your feedback, as it helps us improve.

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024
Response from MS on 10 May 2024
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us and hope to welcome you back soon!

10/10 Excellent

Mohamed

Stayed 1 night in Apr 2024
Response from MS on 10 May 2024
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us and hope to welcome you back soon!

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. It was a pleasure having you as our guest, and we look forward to hosting you again in the future.

10/10 Excellent

Beck

Response from Ola on 28 Mar 2024
Thank you for your feedback