Guest House Lovely Swan ตั้งอยู่ที่ เซนโทรอิสโตริโก ซึ่งเป็นย่านหนึ่งใน ลากอสทุกคนสามารถไปชมธรรมชาติอันสวยงามที่ หาด Dona Ana และ หาด Porto de Mos ส่วนใครที่มองหากิจกรรมสนุกๆ ต้องไป มารีนา เด ลากอส
ถ้าใครกำลังมองหากิจกรรมหรือเกมสนุกๆ ระหว่างเที่ยวต้องไปที่ สนามแข่งนานาชาติอัลการ์ฟ หรือ สนามแข่งรถอินเตอร์เนชันแนล คาร์ท เซอร์คิต ดูคู่มือท่องเที่ยว ลากอส
ที่พักตั้งอยู่ใกล้กับ หาด Dona Ana โดย Guest House Lovely Swan มีสิ่งอำนวยความสะดวกให้บริการ เช่น สนามเด็กเล่น ไม่พลาดการเชื่อมต่อด้วยWi-Fi ฟรีในพื้นที่สาธารณะ
Situation parfaite ! Il pourrait y avoir des assistes ,des verres et des coupes et ce serait parfait. Une chance que le cousin du bas nous a Donné le code de la porte car l’hôte ne nous respondent pas. Wifi aussi serait super!!!
Very good location to centre and transport options. Very clean and has everything you need for a short term stay. There is room for a washing machine which would be useful. The number to call for checkin in could be easier to find, however once found check in was easy. Overall very good stay.
Great property! Rooms were very clean. We were provided fresh towels every day. The location is perfect, walkable to the town centre but you don’t hear any commotion or loud music from the bars at night. Highly recommend!
I would NOT recommend this place to anyone.
Upon arrival, we immediately identified ants all over the floor, stains on the bedding and stains on the towels. Once we raised this with Pedro (check in agent), he didn’t offer any apology but simply to have a cleaner come back, no compensation and our request for a room change denied as it was “peak season”.
After the cleaner came, again ants and multiple stains across the bedding were still there. I raised this again with Pedro, called multiple times throughout the day and never heard back, even though he was reading my messages (read receipts on).
It was that bad, we reached out to Expedia twice to escalate with the property only to be met with the same response I got; can’t help, no refund etc.
The property is falsely advertised, does not look anything like the photos in terms of the level of up keep hasn’t been met for a number of years, drawers broken, stove top cracked, bathroom had mildew stains on the ceiling and more.
To summarise, this is not only the worst accomodation I’ve ever experience but the worst level of customer service.
Ficamos hospedados na Guest House Lovely Swan, em Algarve, por 1-2 noites, e a experiência foi bem decepcionante. O primeiro problema, e talvez o mais grave, é que as fotos usadas na propaganda do anúncio não correspondem ao quarto que de fato nos foi oferecido — o ambiente real é bem diferente e inferior ao divulgado, o que configura propaganda enganosa.
Além disso, o quarto apresentava sinais claros de má conservação: o piso estava encardido, sem aspecto de limpeza adequada. O box do banheiro tinha vazamento, o que tornava o uso desconfortável e molhava o chão ao redor. Também havia um cheiro forte de mofo no ambiente, o que sugere problemas de umidade e falta de manutenção nas instalações.
No geral, as instalações deixam muito a desejar para o que é prometido no anúncio. Não fizemos reclamação na recepção durante a estadia, mas o conjunto desses problemas — sujeira, vazamento, mofo e divergência entre fotos e realidade — não recomendo a hospedagem.
Had to wait 20 minutes to get checked in (no pre communication as to how to open the front door). Really uncomfortable beds and linens.
เข้าพัก 1 คืน, กันยายน 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Julia
11 มี.ค. 2025
It was ok, needs some TLC. Needs a sign outside, not just a #. Needed to call to get the correct code to access the key but then it was easy. Very narrow staircase to get to our room on the 3rd floor! Did I mention there’s no hand rail? However, the balcony view is a thumbs up.
The property is very well maintained by the most helpful owner! Prior to reservation, I sent message via Whatsapp asking a few questions and received detailed, professional response within minutes. It is obvious that this owner wants to work for his clients and wants to provide exceptional service. My husband and I have traveled all over the world for extended time and agree that his communication.and organization was the best we've experienced. The rest of his team are also top notch and helpful. Portuguese hospitality at its utmost finest!!
Early check-in, luggage storage and fully equipped apartment made our stay perfect! Thank you again for the wonderful stay and helping us with luggage storage during our hike.
Great location. Quiet neighborhood beautiful view on the patio.
Check in was difficult. There was no prior communication regarding check in even though I had reached out prior to arrival.
We got the attention of another guest who let us in the hallway out of the dark and rain.
Once I reached him he said “I don’t work after 7.” However, check in is listed until 11:30pm. We were there around 8:30.
Lastly do not your leave valuables in the room!!!!!!
เข้าพัก 2 คืน, ตุลาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Tatiana
6 ก.พ. 2024
ชื่นชอบ: ความสะอาด
espaço agradável mas serviço nem tanto
Senhorio simpático e apartamento acolhedor. No entanto não nos responderam em relação ao ar condicionado e não o conseguimos fazer funcionar. O apartamento é frio por dentro. Outro aspeto a melhorar foi o horário de chegada da senhora da limpeza. O check out era até às 11 e ainda estávamos na casa às 10:40, que foi quando a senhora chegou e entrou na casa, connosco ainda dentro. O colchão é um pouco duro
The cleaning was clearly not done well, the floor was dirty, the towels were stained and there were practically no cooking tools (only one fork). In addition, communication before arrival was impossible. I received no response to my message and upon arrival, we had to wait for a while without knowing what to do before a man suddenly arrived. In short, despite the convenient location, I do not really recommend this place
Unfortunately our original impression gave way to despair when we realized the wallpaper was covering up mold and we woke up to damp pillows and sheets. The laundry I rinsed out on our first night was packed away damp after 4 days. The whole place was damp that even the beautiful patio couldn’t make up for. The only housekeeping was a replacement garbage bag and fresh towels left outside the door once. I finally swept and mopped up the floor and took the garbage out myself. While I loved the location, I cannot recommend the place.
diese unterkunft ist einfach grässlich und total ungemütlich. überall war es schmutzig. der/die anbieter*in war nicht erreichbar, weder via mail, noch telefonisch! unzumutbar!
in der beschreibung der zimmer wird nicht deklariert, welches zimmer man reserviert! ich habe das zimmer mit dem balkon reserviert, erhielt aber das zimmer das eben mit der strasse war. als ich dies beim mitarbeiter beanstandet habe, meinte er bloss, dass er nichts damit zu tun hat und ich mich an die vermieter wenden soll! (welche ja nicht erreichbar waren)!
The location is excellent, but the communication with the host is quite complicated, the contact number here is wrong and I had to google it. The heating wasn't working and if there's Wi-Fi, they didn't provide me a password either.
Try calling contact persons a day before I arrived and was not able to reach them . I even emailed them no response. When I arrived no one was around. I was in panic mode! I called expedia but no response. I finally went thru some reviews comments which were on expedia list and discovered that other people had similar problems with this rental. Fortunately I was able to get a new cellphone number which was listed by another person who had called them with the same issues. So I took down the number and called them. They acted as if nothing was wrong and said they would be right over. A 30 minute wait! Very frustrating not knowing what to do. Expedia you need to read the reviewers comments in order to avoid these types of problems.
Gilbert 😠
เข้าพัก 4 คืน, กันยายน 2022
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
William
15 ก.ค. 2022
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
No air con. Toilet seat was very wobbly. No reply to email on air con. Felt like they just wanted you to pay and check in and out only
เข้าพัก 3 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Tiayana
19 มิ.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Amenities were missing no extra towels no soap etc
A very comfortable place and good for the price. The only problem was that I couldn’t get the air conditioning to turn on … fortunately the weather was ok and I got by with opening the windows.