Santuario Zona Lacandona

2.5 star property
Travelers find tranquility at a lakeside retreat where beautiful gardens create a peaceful atmosphere for relaxing by the water or enjoying coffee with friends

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Santuario Zona Lacandona offers a serene lakeside escape with beautiful gardens. Enjoy the tranquil dock, in-room WiFi, and lobby coffee and tea service. The 24-hour front desk ensures attentive service, and self-parking adds convenience.

Reviews

2.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 3:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

The property charges 7 per cent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 150 per accommodation, per stay (varies based on the length of stay).

We have included all charges provided to us by the property.

Optional extras

  • Firewood fee: MXN 50 per day
  • Credit card charges are subject to a surcharge of 7 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Santuario Zona Lacandona pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Santuario Zona Lacandona?

Self-parking is free at this property.

What time is check-in at Santuario Zona Lacandona?

Check-in start time: 12:30 PM; check-in end time: 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Santuario Zona Lacandona?

Checkout is at 3:00 PM.

Where is Santuario Zona Lacandona located?

Situated on a lake, this lodge is 0.1 mi (0.1 km) from Tres Lagunas and within 12 miles (20 km) of Montes Azules Biosphere Reserve and Bonampak.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Amenities

4.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

Reviews

Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lo cierto es que esperabamos otra cosa; una cabaña para 8 eran 2 cuartos con un solo baño...sucio y mal conservado. Adicional el precio haciendo la reserva por expedia es carísimo y muy superior a s reservas la cabaña directamente allí
Verified

2/10 Terrible

Thomond

Stayed 2 nights in Feb 2022