โรงแรมและที่พักลา เมร์เซด

"Great hotel and staff. Perfect location"

"Everything was perfect"

"When it rained outside, I rained in my room. It was a nightmare"

"Great front desk and staff"

"El personal y servicio excelente"

"the best place to stay in Cali"

"Poor maintenance and outdated equipment and furniture."

"Personal muy servicial y atenta"

"This stay ranks among the worst I have experienced. Checking in at the front desk took a long time. Blood appeared on the bed sheets, and staff declined to replace them because it was late, so I slept without sheets. Every service felt overpriced. They would not bring deliveries upstairs even though my wife and I had undergone surgeries. Finally, they double-charged me and blocked my departure unless I paid. Expedia attempted contact many times without success. I was at their mercy because I...

"The room was clean and the breakfast was amazing. The hotel location was convenient for food, light shopping, and etc. A couple things though, no face towels only big towels and the WiFi was not steady. Great customer service!"

"This is a very traditional hotel in Cali, and I absolutely loved the location. It's super convenient and feels safe, with many tourist attractions within walking distance, including the Cali River, La Plazoleta de Jairo Varela, El Gato, La Tertulia, and more. The Food is amazing, the welcome cocktail was delicious, their empanadas are a must-try, and breakfast was one of the best. The staff is super friendly and helpful. They also have drivers outside the hotel who you can rely on to take you...

"Excelente, estuvimos en el día del terremoto ocurrido en Cali y nos sentimos seguros, el edificio no sufrió daños significativos como en otros sitios de la ciudad. La zona es muy tranquila y la cafetería que está en el primer piso tiene unos desayunos deliciosos!"