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Hotel Bijagua

3.0 star property
Escape to a mountain haven where you can unwind by the pool or explore nearby trails with bicycle rentals at your fingertips.

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Nestled in the mountains, Hotel Bijagua offers a serene retreat with local cuisine breakfast and an on-site restaurant serving international fare. Enjoy an outdoor pool, coffee shop/cafe, garden, bar and concierge services. Previous guests have enjoyed the scenic surroundings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
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About this property

Hotel Bijagua

  • Hotel near Baldi Hot Springs
  • Consider a stay at Hotel Bijagua and take advantage of free breakfast (local cuisine), a coffee shop/cafe and a garden. The on-site local and international cuisine family restaurant, BLACK ROCK RESTAURANTE, offers breakfast, lunch, dinner, light fare and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free bike hire, luggage storage and concierge services
    • Outdoor furniture, a front desk safe and a reception hall
    • Tour/ticket information
  • Room features
  • All guest rooms at Hotel Bijagua have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Balconies, separate sitting areas and mini fridges

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM

Late check-in subject to availability

Late check-in fee: USD 50 for check-in between 7:00 PM and 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-in fee: USD 50 for check-in between 7:00 PM and 11:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Bijagua have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Bijagua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bijagua?

Limited spots are available.

What time is check-in at Hotel Bijagua?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available from 7:00 PM to 11:30 PM for a fee of USD 50.

What time is check-out at Hotel Bijagua?

Checkout is at 11:00 AM.

Where is Hotel Bijagua located?

Situated in the mountains, this hotel is within 2 miles (3 km) of La Fortuna Park, Ecoglide Arenal Park and Puentes Colgantes del Arenal. Baldi Hot Springs and Costa Rica Chocolate Tour are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 135 out of 234 reviews
Rating 8 - Good. 74 out of 234 reviews
Rating 6 - Okay. 13 out of 234 reviews
Rating 4 - Poor. 5 out of 234 reviews
Rating 2 - Terrible. 7 out of 234 reviews

Reviews

Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and would return.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2023
Verified

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Have to find but a lovely spot
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

jessica burgos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean,i love it.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel on our trip thathad a mattress protector...yay! Nice garden ...secluded from the main road..very safe...staff always helpful and friendly, clean....didn’t really like the owner was partying with other guests....acting like a university student....hot, hot shower which was awesome...great water pressure.....pancakes for breakfast not recommended....flour and water...new recipe needed!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel grounds and buildings are very nice, pleasant. Hotel is hard to find from the road, no sign, and behind a gate. Has a secluded feel. Beds are very hard. Main issue is that there does not seem to be an owner present. The young women that run things are very friendly but are a bit shy and don't speak English so the communication is a bit of a challenge. Breakfast was good. Would choose somewhere else next time.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Ethan

Liked: Staff & service, property conditions & facilities, room comfort

Would stay again

We loved this little town just outside of La Fortuna. There are TONS of places to eat, a large Super right next door. The gardens on site were very nice. We unfortunately never got to see Arenal because of clouds, but we still took advantage of the the national park just 15 minutes away. Breakfast was very basic, but free with our room so can’t really complain. The dishes in our room weren’t clean, but overall we enjoyed our stay! There’s not a washing machine to use (there is one in some of the hotels . Com photos) but there was a laundry place a short walk up the road. We would come again for sure!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The property is away from La Fortuna Center. If you dont drive, consider a taxi. The hotel is on a uphill and can take any where between 30 minutes to an hour to walk depending on your speed. The hotel is good. Unfortunately, i had problems with the wifi. I told a staff member but he just brushed me off. I was told there is a laundry facility on site but i over heard staff reccomend guest to go else where. Just be patient, from what i was told, new ownership took over about 3 months ago. I would give this place a 8/10
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits in the back of the Black Rock bar and restaurant. Victor is the owner and is genuine and kind. What a lovely oasis nestled off the main road in La Fortuna. The pool is refreshing and quiet. There is an outdoor gym and bar area near the pool and a few quiet places to sit and talk with friends. The room was comfortable and had a sliding glass door/patio. We had an excellent view of the volcano. The hotel has a gate that is closed at night, though we felt perfectly safe walking around to the shops, bars, attractions, and grocery store next door. The Sloth Park is a 15-minute walk down the street. The busy downtown area of La Fortuna is a 20-minute walk. We were warmly welcomed by Victor and all guests are presented with a refreshing fresh fruit smoothie upon arrival. We will stay there every time we are able to visit Costa Rica.
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

EMMA

Disliked: Staff & service
I liked the fact that is gated. I didn’t like the service as it’s run by two young adults. They are never in the office a big inconvenience. The room smells moldy it’s nasty. No sign of the hotel in front as it’s being repaired. I don’t know but I was expecting better .. I rented this place guided by the great reviews. I didn’t like it and I will stay somewhere else if I return to La Fortuna, But judge for yourself…..
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Kathi jane

Liked: Cleanliness, room comfort

The good and the bad and inconvenient

Well, it was horribly difficult for drivers and walkers to find because it has no sign out front! So i had to deal with very annoyed and very NOT Pura Vida attitudes by the shuttle driver. Surprisingly there was a refrigerator in my room, which is a nice bonus. But no kitchen to jse or microwave, so it was not particularly useful. And no coffee or tea in the rooms, so inconvenient waitinf for kitchen staff to arrive each morning when I have been awake for hours.... Also, not important to me because I don't watch TV, but as soon as he walked me into my clean and comfortable room ( with very pleasant small balcony ) they showed me my marge screen television and said it doesn't work lol. But I was not offered a discount or other room. Staff was very friendly.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Wendy

Disliked: Cleanliness, amenities, property conditions & facilities
Stay Away from this place. First off, is virtually impossible to find as it has no sign, you go up and down and would never know where is at unless you ask and even so nobody knows. The room was dirty, the bathroom was dirty. One of our beds had no sheet, it smelled. The shower was dirty, had hairs, dirt, there was a used floss stick just sitting there. We had no internet, no wifi, TV didnt work, we couldnt even look at our ipads to watch something as it had no connection. The TV didnt even have local channels. There is no proper parking. The dinner that came with the room was of low quality, the breakfast was ok, one of my plantains had a hair..I had to send back and the cook looked at me as if she was insulted. Expedia you should not promote this hotel…thankfully our stay was short, one night, it was enough to wish to run away but we had to stay, it was late to find another place. If you dont want to waste your money or feel ripped off, then dont stay here.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn’t expecting a negative response experience when I booked this stay but the entire property made me wish I had booked another place. First, the location is impossible to find independently. There is no sign on the street at all. The parking is incredibly difficult to maneuver in and out of. The room itself, smelled strongly of mold. There is no wifi signal in the rooms, and a weakest possible signal at the reception area. In our room, there was no AC, and the TV did not work. I asked the front desk on the first day if something could be done and I was told a technician would come; they never did. On the second day, I asked again and the receptionist came and changed batteries in the remote to get the AC working again (I don’t understand why this wasn’t tried the first night). We told her the dehumidifier was full and she said it was fine and left. The bathroom is cramped and musty, and the linens are thin. Overall, I would absolutely not recommend this place, and I’m glad we moved to another property for the second half of our stay in La Fortuna.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Rolando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia decepcionante, el hotel no incluye todos los servicios y características que dice en la página, es más, no ofrece ni papel higiénico, los lavatorios extremamente sucios, incluso, el drenaje estaba taqueado con jabones de otros huéspedes anteriores, la habitación súper húmeda, el servicio pésimo, la recepción ni existe literalmente; nos costó muchísimo llegar pues el hotel por afuera no tiene ni un cartel que señale dónde es, después de 20 minutos logramos encontrar el hotel por medio de las indicaciones de desconocidos en la calle, cuando logramos entrar no sabíamos con quien hablar o comunicarnos por la reserva ni la habitación, unos turistas nos dijeron que teníamos que buscar a un señor llamado “Papi”, cuando lo localizamos, él no nos preguntó ni por nuestros nombres ni por la reserva, solo nos dió las llaves de la habitación. En Google salen imágenes de hace por lo menos cinco años porque no son ni parecidas a lo que el hotel es en la actualidad, la piscina es verde oscuro, parece que no la han limpiado en alrededor de dos años, las escaleras para subir a la habitación rotas, y la habitación que nos entregaron no tenia seguro la puerta, no cerraba con llave lo cual generaba bastante desconfianza, e incluso, había una cucaracha inmensa en las almohadas de la cama. Nos cobraron muy caro por lo que fue en realidad, no vale la pena y muy honestamente no se lo recomendamos a nadie.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy decepcionada Al llegar nos toco esperar durante media hora para ser atendidos, ya que no habia nadie Luego la piscina daba asco Completamente verde llena de moho Era indescriptible No habia ni jabon ni papel higienico en la habitación. Tampoco wi fi ni cable La verdad muy desesperada por que iba a celebrar mi cumpleaños ...
Verified

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En la entrada los portones estaban cerrados, nadie nos atendio hasta una hora luego, de Expedia nos tratara de buscar otro lugar y no pudo! Los teléfonos malos, tv no funciono, piscina inoperable (verde) el aire acondicionado no funciono! Una escalera con una grada caida! Terrible! Pasamos muy mal esos dos dias! Sin a/a, sin TV, y sin internet! Desastre total! Expedia deberia de reenvolsarnos algo de lo que pagamos, no recibimos ni la mirad de los amenities que pagamos en esta y la otra reserva que ralizamos! Exijo que Expedia me devuelva parte del dinero que pague!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

En general muy lindo, como fuimos entre semana creo no tenían personal para hacer limpieza. Aun asi estuvimos muy cómodos y la pasamos muy bien.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

hazel

Liked: Staff & service, amenities, property conditions & facilities
Muy amables… aunque me costo encontrar el lugar puesto que no hay rótulo y no hay todas las opciones de desayunos
Stayed 1 night in Apr 2023
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le jeune homme qui sert le déjeuner est vraiment gentil et aidant! On l’a adoré!
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, personnel sympathique, piscine agréable, belle vue sur le volcan. Un peu loin du centre ville et de l’action par contre.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lindo y limpio

Lindo lugar, porciones pequeñas de comida y servicio medianamente bueno, tiempos de espera un poco altos pero en generql bien!
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Océane

Liked: Staff & service
Notre chambre était sale, la salle de bain n’avait pas été lavé et il y a avait des chips dans le lit. Ils nous ont changé de chambre. Il manque plusieurs articles dans le déjeuner inclus et le tout est très désorganisé.
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ service and location.

Great service. Location is amazing. People at the hotel treated us with respect and were very nice with us. Very flexible and always tried to make our stay, a great one.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Fortune and La Fortuna. Hotel Bijagua was awesome in every way. We really appreciated how kind, friendly and hospitable Karen was. She was always there with a smile. The hotel was clean, the water pressure of the shower was great and the location was very convenient and walkable to several dining options. The kitchen was also very well equipped and the pool was an added benefit. Would stay again. Truely a gem.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación con varios restaurantes al rededor, habitación amplia, limpia y bonita. Atención excepcional, El dueño nos resolvió un problema de transporte que tuvimos. Sin duda volvería !
Stayed 2 nights in Mar 2022