Like most of the Haiti properties, they have been there a while. The beauty of this place is incredible. The ability to be immediately over the water makes eating and visiting somewhat unique. Food was very good, but it needs to be ordered quite in advance. Staff are very polite and accommodating. I have visited several times over the past 20 years, and I keep going back. It is charming.
Lets just say this hotel is not what it once was. I have been there in past but sadly it is far from what it once was. The owner was rude. I thank god I had used a third party to make my reservations. Expedia allows you to add or remove guest from your list. I removed one of mine ( from 4 ppl to 3) to later re add him ( making us 4 again). The lady was upset that I had made changes to my reservation. she only printed the one listed for 3 instead of 4 and made a scene with the desk man who tried to tell her my current reservation was for 4. she went on and on about me having changed my reservations numerous times even exagerating it to me having edited 4 times. ( mind you editing your reservation is permitted as long as the final reservation reflects the amount of people who actually show up). I still don't understand what bothered her to the point of being rude and insulting. she fixed her rates for children under 5 I had my daughter who fit in that category ( for whom I paid) the owner even told her employee ( loud enough for me to get the hint) " I need to change my policies to fixing the lower rates for children under 2, I won't allow people to come with kids this old and benefit from this price. I believe I complied to her own rates as all my guest were paid for. I don't think it is right to disrespect clients who come to your hotel. to make matters worst the rooms were disgusting. they advertise tv's in the rooms, not in ours.
We had made a reservation a month in advance for a bungalow and the night we arrived the owner said that we had cx that Hotel .com sent then a cx email which wasn’t true. They gave our room to someone else. She did not care what happen to us.
We were stranded on December 31 with no where to go we drove for an hour to find the nearest hotel they only have a room that was been renovated to spend the night.
Séjour très agréable , en famille. Nous n'avons pratiquement pas quitté l’hôtel tellement nous étions bien. Le personnel est très accueillant et disponible parlant pour la plus part notre langue ( le français). Le site est très beau.Le bungalow pas très très moderne mais propre et confortable. Pas de moustiques.(zut comment se gratter?) Nous avons apprécié cette semaine de repos.