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"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money."

"Enjoy staying❤️"

"Well run resort. The hotel staff were great. We had half board and both the dinner and breakfast buffets were excellent. Be sure to enjoy the big baths at the hotel. The inside bath has the sulfury water from the main town source in front the hotel. Inside are 3 tubs of different temps. My son and I both liked the middle bath it was “just right”. Be sure not to miss the outdoor bath. It has onsen water from a different source and has a lower sulfur content. The town is really fun and there is even a public onsen stream you can dunk your feet in while waiting to check in to the hotel. "