I wish I could give this resort 5 stars but it’s Hotels.com’s fault and my fault for not paying closer attention to detail. When I booked this I unfortunately didn’t understand it was a FAMILY resort. It is PERFECT for families with kids. Although I was curious about the conference area. I also didn’t understand the language well and perhaps j was there on a dedicated kids weekend. As a solo traveler I was caught off guard. Other than that this resort is FANTASTIC!! Gorgeous, close to the gondola. Amenities amazing.
เข้าพัก 6 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Dmitri
30 ก.ย. 2023
Czarny Potok is an outstanding place to visit and to stay there for relaxation, or for business meetings. Highly recommended. It was not the first visit for me and my wife, and we will be happy to visit it once again.
Nice hotel, nice pool, sauna ok - not so hot unfortunatelly. Greak breakfast. Narrow parking places.
เข้าพัก 1 คืน, พฤษภาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Nara
11 มิ.ย. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I do like the structure, those enclosed bridges allowing you to enjoy the view is really amazing. Customer service was nice to us, after informing Small suites, no too much space between bed/sofa and wall. if you are there in summer time and you need a bit warmer room please let the front desk know in advance and they will make it happen, I didn’t do it and later when I tried to request it was difficult to get a hold with front desk since phones in rooms doesn’t work and my special communication with front desk it didn’t work at that time , son we slept in cold room . was cold that night. We didn’t get to enjoy the restaurant, when we went there no one greet us or pay attention to us. That was weird , so we went to next hotel up the hill and we had good dinner there . other than that, we will recommend this hotel for a nice family time .
Great experience. Slight problem at checkin where they wanted to charge 150zl for my kid that was with me. When I booked it stated kid stays for free when using same bed. This was sorted but should not have had to make a fuss about it.
Apart from this, a wonderful stay as always!
Approaching hotel one would be excused from expecting spectacular moments to come. Yet, disillusionment comes as soon as you check in.
Terrible interior. Tasteless. Feels like 20+ years old Conference Centre from early days of business transformation. And from the first moments you know it is going to be noisy. Parrot cage (sic!) stationed just next to reception desk and bar makes sure that you barely hear the staff.
Then you need to wander long hallways to reach your room. Hordes of guest walking by the rooms of those less lucky to be hosted by the connecting corridor. Needles to say you hear every running child, squeeking luggage wheel or scream.
Standard double room does not give you any impression of luxury. Furniture, colours, carpet, size... All is resembles CHEAP 3-star business hotel. Bathroom was really dark.
Breakfast was mediocre.
Welcome drink is a smal, cheap, brandless prosecco.
Swimming pool area looks like municipal, public object.
At 8am we were woken up by the sound of chainsaw. It turned out to be staff blowing leaves from pavements. Apparently couldn't wait till 10 or 11am...
All this for 120EUR+/night
Hotel przyjemny i czysty. Obsługa bardzo miła i pomocna. Śniadanie bardzo pyszne i zróżnicowane. Basen zadbany i fajny. Jedyne co popsuło pobyt to materac na łóźku -niestety był tak czuły,że każdy ruch na nim to fala wibracji budząca osobę leżącą obok. zapewne w pokoju Twin , gdzie każdy śpi osobno materace by się sprawdziły ale przy wspólnym spaniu sa tragiczne co spowodowało totalne niewysapnie.
Swietne miejsce, pyszne sniadanie i uprzejma obsluga. Jest tak milo, ze nawet nie trzeba szukac atrakcji poza hotelem. Dla aktywnych latwy szlak pieszy na Jaworzyne za rogiem ;) (i wiele innych atrakcji ale nam to wystarczylo :))
Wspaniały hotel, który zapewnia kompleksowy wypoczynek dla całej rodziny. Wiele atrakcji dla dzieci, opieka w kids clubie, basen a nawet seans filmowy a pozwala rodzicom skorzystać z atrakcji i udogodnień dla dorosłych. Warto podkreślić iż zachowane wszelkie środki ostrożności i czystości w tym trudnym okresie.
Fajny hotel w fajnym miejscu , troche juz dotkniety przez czas. Najlepiej miec pokoj z lacznikiem gdyz niektore budynki sa od siebie bardzo oddalone. Ogolnie bardzo fajny pobyt. Polecam!