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"Super friendly people, everything was perfect"

"Lovely hotel, all the staff were super friendly and helpful to us and also to our dog! Rooms were spacious and comfortable, delicious breakfast and a great location. We will be back to visit again :) "

"Beautiful and luxurious hotel in the heart of the Austrian Alps. Food and amenities were top notch. We thoroughly enjoyed our stay. "

"Great hotel. Super clean. Breakfast it top notch. Love the ski tuning bench/equipment in the reception area. "

"Very friendly staff. All services were very good, including swimming pool."

"Beautiful Decor. Spotlessly clean. Great location. Easy check in and check out. Great communication. I really couldn’t fault it and would recommend in an instant. "

"Good, but missed the car parking info"

"Modern and comfortable rooms. Awesome Service."

"Pools are amazing! "

"Fantastic stay in a very welcoming place. Staff was super kind. Location is great for Mayrhofen and Hintertux."

"Amazing facility with extremely dedicated and friendly staff. The goulash suppe was amazing. "

"Die Zimmer waren neu ausgebaut und immer sauber. Aber der Service im Restaurant hat uns etwas enttäuscht. Man möchte gerne etwas bestellen, aber keiner versteht so recht was man möchte. Wir sind schon langjährige Kunden in diesem Hotel, aber früher war das ganze etwas traditioneller. Das hat uns etwas traurig gestimmt. Schade"

"Beautiful place. If you ever want to feel like royalty stay here. And on Sunday we had the hotel all to ourselves. Cant give Schloss Matzen enough praise "

"The hosts were very hospitable and friendly. Hotel was clean and modern. "

"Gorgeous, unique, comfortable place to stay. Breakfast was top notch! Highly recommend!"

"Sehr freundliches Personal, alles sehr familiär. Wir hatten einen perfekten Aufenthalt. Netter Empfang, tolles Zimmer, wunderbarer Wellnessbereich. Der Rooftoop pool ist einzigartig. Frühstück sehr gut und das Essen im Restaurant sehr zu empfehlen. Wir kommen wieder. "

"Erittäin ystävällinen henkilökunta. Rauhallinen ja tilava huone. Hyvä suksihuone ja mononkuivaimet. Bussipysäkki molempiin suuntiin laakso aivan hotellin lähellä."

"Ein Juwel! Neu eröffnet, in historischem Gebäude. Top modern eingerichtet. Immer wieder! "

"The best customer service we had in Austria. Starting from check in and check out everyone was pleasant! Rooms were comfortable and clean. Anything we asked for they were all very accommodating. From reception, to massage, to the waitress and waiter.. everyone was amazing. Really made up for a horrible service from Vienna and Salzburg. We wish we had more time to stay at this resort. One bad thing I can say is that if you wake up before breakfast starts no one will help you in the dining room...