L'hotel si trova in ottima posizione per il centro di Cracovia. Comodo ai servizi e per girare a piedi la città. Hotel carino, pulito e con una buona colazione ogni mattina. Stanza grande e pulita, bagno piccolino ma con tutto il necessario.
Consiglio questa struttura.
Dear Davide, thank you very much for your opinion. We are more than happy that you enjoyed our location, cleanliness and tasty breakfasts. Please visit us again when your travel plans bring you back to Kraków! All the best
Dear Alison, thank you very much for your opinion. We are more than happy that all of our employees did their best to make your stay comfortable. All the best,
Dear Gabriel, thank you very much for sharing your feedback. Good to hear that Nina did her best to help you with excursion. I will pass your kind words to her. Hope you will visit us again! All the best,
6/10 พอใช้
Miss Sarah
6 พ.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Stayed here for 6 days they had one really good receptionist called Natalia she was so helpful with maps and how you get about.
The room was nice and spacious however housekeeping is very hit and miss if they decide to clean your room.
Breakfast time is self service buffet style if you like to eat slowly and have a relaxing NJ start to your day you get looked at constantly by one member of staff she will walk around to look at you even tho it wasn’t busy at all.
I booked a wake up call for my departing day and requested 3am…..the male receptionist with tattoos booked it for 0345!? When I had told him transfers were collecting me at 4am.
Nice hotel but don’t rely on the staff except Natalia
Dear Miss Sarah, thank you very much for sharing your opinion. We are grateful for your kind words about Natalia. Please accept our truly apologize for all the inconveniences with the wake up call. We will take proper actions to avoid situations like that in the future. Hope you will visit us again when your travel plans bring you back to Kraków! All the best,
Dear Peter, thank you very much for the highest notes! Good to know that you enjoyed your stay. All the best,
6/10 พอใช้
mauro
เดินทางกับครอบครัว
30 เม.ย. 2024
ชื่นชอบ: ความสะอาด
La camera ben organizzata anche sé piccola , bagno ampio e pulito Lentezza nel rifacimento camere e la reception e ristorante chiusi dalle 13 alle 14 Colazione con poche alternative
Caro Mauro,Grazie per aver trovato il tempo di condividere la sua recensione sul soggiorno presso il nostro hotel. Siamo lieti che la camera abbia soddisfatto le vostre aspettative. Ci scusiamo per il problema della velocità di pulizia della camera, che cercheremo di chiarire con il reparto pulizie. Per quanto riguarda la pausa tra le 13.00 e le 14.00, il personale è in pausa pranzo a quell'ora, quindi il ristorante è chiuso e la reception potrebbe non essere aperta per un po', naturalmente ci scusiamo per il disagio causato.I nostri migliori auguri
Dear Stuart,Thank you for taking the time to share your feedback on your stay at our hotel in Krakow. We are delighted that it met your expectations.We look forward to seeing you again.Kind regards,
Dear Camilla, thank you very much for sharing your opinion. We are really sad that you gave us only 3 stars. Please feel free to share some more details as we would like to know what had an impact on your overall score. Have a good day! All the best,
Dear Ruth, thank you very much for your great feedback. We are more than happy that your stay was so lovely. Hope you will visit us again! All the best,
We absolutely loved our stay.
The hotel is beautifully designed and the staff very helpful and polite.
However the breakfast not very hot and we thought overpriced.
Dear Martin, thank you very much for sharing your feedback. Good to hear that you liked our design and service provided by our staff. Hope you will visit us again in the future! All the best,
Beautiful boutique hotel within easy walking distance of Wawel castle and the river. Very quiet. Decorated to a high standard. Staff team could not do enough to help.
Dear Cynthia, thank you very much for sharing your feedback. We are more than happy that all of our employees did their best to make your stay comfortable. Hope you will visit us again! All the best,
Dear John, thank you for staying with us and for sharing your excellent recommendation. We are happy that international service provided by our employees exceeded your expectations. Looking forward to seeing you back soon. All the best,
Really easy to walk everywhere hotel was lovely but a few things didn’t work in the room but was soon fixed other than that an amazing place to stay in krakow
Dear Nicola, thank you very much for the highest notes! Please visit us again in the future. All the best,
8/10 ดี
andreaa
เดินทางกับครอบครัว
28 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Excellent base for us to explore Krakow. Helpful staff on reception. Rooms were adequate for what we wanted, little dusty in places. Could of done with a mirror over the desk area to get ready with or a plug near the full length mirror
Dear Carla, thank you very much for sharing your opinion and for the highest notes. We will focus on the topics mentioned in your feedback. Hope you will visit us again!All the best,
Väldigt små rum, ta gärna de som är större. Bra frukost, maten på a la carte va inte så bra.
Bra personal som jobbade i restaurangen mm.
Ligger lite avsides så var beredda på att gå en bit.
Dear Peter, thank you very much for sharing your feedback. All our rooms are described on the website so there is an option to book to room that meet the guest expectations. The difference in the price is not that big so if someone prefers bigger rooms there is an option to book it. On behalf of entire team thank you very much for appreciating our daily efforts. Hope you will visit us again.All the best,
location was good. the pick up from the airport was missed so I have to call them from the airport. the welcome pastry/cake was a nice surprise. room was clean and modern. breakfast was okay. staff were kind and helpful. they even had a cake for my birthday. thank you.
Dear Mennie, thank you very much for sharing your opinion. We are more than happy that you liked our modern interiors. Please accept our truly apologize for all the inconveniences with the pick up from the airport. We will take proper actions to avoid situations like that in the future. Hope you will visit us again when your travel plans bring you back to Kraków! All the best,
Séjour très agréable, personnel très sympathique, super petit déjeuner salé, sucré froid et chaud. Dîner sur place un plus quand les conditions extérieures sont difficiles, neige, glace, froid ..
Dear Muriel, thank you very much for such a nice feedback following your visit. It confirms our belief that we are here to satisfy our guests. Hope you will visit us again in the future!All the best,
Litt tråkigt att vakten låg å sov i en stol vid ingången varje kväll, och att kvälls receptionisten satt med sin telefon hele tiden.
Annars va hotellet väldig bra
Dear Anonymous, thank you very much for sharing your opinion about the observed situation. We will take proper actions and train staff once again. Hope you will visit us again!All the best,
Dear Stephen, thank you very much for the highest notes! We are more than happy that you enjoyed your stay. Yes, I need to admit that our suite with jacuzzi in bedroom is really amazing. Looking forward hosting you again in the future.All the best,
Dear Juan,Thank you for your review. We really appreciate your feedback and rating! We are pleased to hear that you enjoyed your stay with as as much as our staff.We do hope to welcome you back again soon.Kind regards,Dominika ŁomnickaFront Office Supervisor
Dear Harry,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are delighted that the location met your expectations and the breakfasts were to your taste.We would also like to thank you for appreciating the staff who strive every day to make our guests feel taken care of. We hope that you also enjoyed your stay in Krakow.We wish you all the best and look forward to seeing you again.
Dear Anette,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are delighted that it met your expectations. We would also like to thank you for appreciating the staff who strive every day to make our guests feel taken care of. We hope that you also enjoyed your stay in Krakow.We wish you all the best and look forward to seeing you again.
Muito bom hotel, pequeno almoço com variedade e de qualidade. Local super calmo, não se ouve qualquer ruído e localização perfeita, apenas a 10 min da cidade velha. O ponto menos bom foi o quarto (nr.401) a cama de casal fica de um lado encostada a uma parede e do outro lado a mesa de cabeceira fica praticamente em cima do colchão, o que por vezes se torna desconfortavel……mas no geral gostei bastante.
Dear Alexandre,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are glad that it met your expectations. We understand that the layout of the room and bathroom may have been a bit of a problem when staying for two people. In the future, we would also encourage you to check out the Comfort class rooms as they are much larger than the Cozy rooms.We hope that your stay in Krakow itself was also a successful one.We wish you all the best and look forward to seeing you again.
Very short walk to centre square
Modern smart tv that can link amazon
Accessed room straight away on early arrival
Good size modern bathroom
Modern decor
Dear JG,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are glad that it met your expectations.We hope that your stay in Krakow itself was also a successful one.We wish you all the best and look forward to seeing you again.