The hotel is ideally located for exploring the main areas of Krakow, with virtually everything we visited within walking distance. The staff were very friendly and helpful. Our room was clean, comfortable, nicely decorated and quiet. The hotel was clean with varied artwork on the walls. Breakfast was excellent with a good selection of hot and cold meats, eggs, cheeses, fruit, cereal and breads. Complimentary water is provided in the rooms and there is a complimentary coffee area on the first floor. The Czarna Kaczka (The Black Duck) restaurant which can be accessed through the hotel lobby is excellent, and is very popular so booking in advance is recommended.