Dear valued guest, Thank you for a wonderful review. We are delighted that you have rated the stay at 10/10. We look forward to welcoming you back soon. Kind regards, Suri Jitjang Cluster General Manager Avani Ao Nang Cliff Krabi Resort Avani+ Koh Lanta Krabi Resort

Dear Khun Mate, Thank you for your kind time to provide us with your lovely review after such a long time after your visit - we do appreciate your notes and recommendations. Looking forward to welcoming you back again soon in the near future. Best Regards, Aonang Cliff Beach Team

Dear Candy,Thank you for your wonderful review! We're delighted to hear that you enjoyed our excellent location, which strikes a perfect balance between being in a busy area and providing a peaceful retreat. Our team takes great pride in being friendly and always ready to assist, ensuring that every guest feels welcomed and well taken care of. We're thrilled to know that you found our resort to be a great place to stay, and we can't wait to welcome you back for another fantastic experience!Warm regards,Phinyo T., Executive Assistant Manager

Dear Eric, It's wonderful to hear about your seventh stay at Avani Ao Nang Cliff Krabi Resort! We're thrilled to know that you found the management excellent and the staff professional, reflecting our commitment to ensuring each guest has a memorable experience. We sincerely apologize for any inconvenience caused by the discontinued availability of the private beach. We understand its importance and are constantly striving to enhance our offerings. Nonetheless, we're delighted that you found the resort's location exceptional, surrounded by the vibrant atmosphere of restaurants and shops, enriching your stay with local flavor. The leisurely 10-minute walk to the beach adds to the convenience, allowing you to enjoy the seaside ambiance whenever you desire. Thank you for highlighting our attentive service, prime location, and comfortable amenities. We look forward to welcoming you back for another memorable stay in Krabi!Warm regards,Phinyo T., Executive Assistant Manager

Dear Russell,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Adriana,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Christopher, Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Robin,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Haley,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Michaelle, Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Samuel, Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. We also noted on your comment regarding the functionality of the app to order in-room dining and the towels by the pool. Rest assured, we have discussed your the matters with our team to rectify the issue and improve moving forward. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear AERIN,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Kiaya,Thank you for taking the time to share the feedback of your recent stay. Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback concerning slippery floor in the outdoor area when rained and the privacy of the balcony. We will discuss your comment with the hotel management team in order to improve on the experiences as you kindly shared. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Phinyo T., Executive Assistant Manager

Dear Monika,Thank you for taking the time to share your recent stay experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Jane,Thank you for taking the time to share your recent stay experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Yen Sook,Thank you for taking the time to share your recent stay experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Sarah,Thank you for taking the time to share your recent stay experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Alyssa,Thank you for taking the time to share your recent stay experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Shin Ae,Thank you for staying with us and for your review. We are delighted to hear that you are pleased with your stay with us. We wish to welcome you back again in the near future. Warm regards,Phinyo T., Executive Assistant Manager

Dear Jameelah,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Verana,Please accept my apologies that your guest room did not living up to your expectations. I regret that we did not meet our high standards during your recent stay.Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with the maintenance and engineering team and action has been taken to ensure these issues are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Phinyo T., Executive Assistant Manager

Dear Tere,Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear team,Thank you for taking the time to share your recent stay with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager

Dear Richard,Thank you for taking the time to share your recent stay experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Phinyo T., Executive Assistant Manager