What really defines this hotel is the excellent calibre of staff. Whether bar staff, reception, restaurant or housekeeping all were unfailingly courteous, charming and helpful, with great sense of humour too! The hotel grounds are beautiful and very well presented, food in all restaurants is great, though the buffet format does get a bit repetitive, entertainment is geared towards the mainly German clientele, only negative for me was the amount of smokers. With regard to the rooms, I would think a refurb is required as the decor and furniture is rather tired and on the verge of shabby - really didn't bother us too much as the pools and outdoor space was fantastic and the beach just fabulous. We would certainly return without hesitation.
