Very good service. Nah (sorry if I misspell her name) was a gardian angel, extremely service minded and professional. Anything we would need (information, recommendation, additional towels or baby chair and cot), she would fix in no time!
The villas are fine, practically furnished and clean. Cleaning services every day.
On the minus point, the hotel is located a bit further than I thought from Lamai beach (yet not very far neither)and a swimming pool, even a small one, in the beach villas would have been very appreciated for the kids.