Super nice hotel, very kind staff and a really nice hotel room. The rooftop area was really nice and the jacuzzi pool was awesome.
Mike
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก The Management วันที่ 24 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback.Best regards,
10/10 ดีเลิศ
Greg
22 ม.ค. 2024
Greg
เข้าพัก 6 คืน, มกราคม 2024
8/10 ดี
Binta
21 พ.ย. 2023
Binta
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Peam วันที่ 27 พ.ย. 2023
Dear Guest Thank you very much for taking your time to share your feedback with us. We are grateful that our staff and our room make your stay enjoyable, . Thank you again for choosing stay Best regards, Ploen Chaweng Koh Samui by Tolani
Personal klaut aus den Zimmern. Sind 14 tage vorher ausgecheckt und haben uns ein neues Hotel suchen müssen.
Hotelmanagerin liess sich nicht blicken.
Ante
เข้าพัก 20 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก mui GSA วันที่ 27 ก.พ. 2020
Dear, the guest.
We have noted your comments regarding your lost property. However, we must advise that the hotel provides safe deposit box in the room for your convenience and safety. Therefore, unless an item is handed for safekeeping, the hotel is not responsible for any loss.
In your situation, as we suggested, you had reported the loss to the local police who investigated it and found no evidence of theft. If you have your own travel insurance, we would advise that you use the police report to file the claim.
Whilst remaining sympathetic to your situation, we trust that you will understand that under the circumstances, we cannot accept any responsibility for the loss you have incurred.
We do sincerely hope you are able to settle the matter with your insurance company.
Best Regards,
PloenCareServiceTeam.
6/10 พอใช้
ผู้เข้าพักจริง
4 ก.พ. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Correct mais sans plus
Hôtel un peu éloigné des endroits qui bougent, literie pas terrible et chambre pas très bien isolé (on entendait une femme crier dans l’hôtel à 4h du matin -_- )
Le personnel est sympathique et l’hôtel dans son ensemble est propre. Avec une meilleure isolation la note aurait été bien plus élevée.
Der Pool auf dem Dach war kein wirklicher Pool, man konnte dort nur sitzen. Merkwürdige Frühstücksangebote. Große Baustelle im direkten Umfeld.
Angestellte sehr nett und hilfsbereit,alles sehr sauber.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, กรกฎาคม 2019
การตอบกลับจาก Mui GSA วันที่ 4 ก.ย. 2019
Thank you for choosing to with our hotel stay .Sorry for the inconvenience There may be noise when resting on customers. Because there is construction in the area near our hotel Thank you for your feedback and we will continue to improve it. The hotel is happy to serve you.
Really clean hotel, the rooms are correct juste like the pictures.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กรกฎาคม 2019
การตอบกลับจาก mui GSA วันที่ 4 ส.ค. 2019
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again. Kind regards, PloenTeamCareService
Thanks to all customer. We are delighted to host you on this holiday. We apologize if there are any errors and we hope to see you again. Kind regards, PloenTeamCareService
Good location, quiet but just a few minutes walk to bars and restaurants. Best to turn left at the Mercury hotel and walk 10 minutes to the heart of Chaweng nightlife.
Our room had a pretty serious ant problem which was dissapointing. When explaining to the staff they sprayed the room but not a lot else unfortunately.
Room was modern and clean - great WiFi and good aircon. 7-11 less than 2 minutes walk away.
Expect to pay around 300 baht to the airport in a taxi.
Thanks to all customer. We are delighted to host you on this holiday.
We apologize if there are any errors and we hope to see you again.
Kind regards,
PloenTeamCareService
Thanks so much for your feedback, we really appreciate it!
Kind regards,
PloenTeamCareService
6/10 พอใช้
Sofia
4 ม.ค. 2019
Nice interior and friendly staff! Unfortunately though, the room smelled like mold and sometimes there were no pressure in the water pipes so we couldn’t shower. There were no breakfast and when we ordered and paid for it, it took forever to get it and it wasn’t very nice.
Quite a walk from the Chaweng center.
Otherwise good!
RAS belle chambre , personnel à l écoute , un peu excentré mais mieux pour la tranquillité, 1 point négatif piscine sr le toi minuscule bien pour des petits enfants
sebastien
การตอบกลับจาก PLEON Guest Service Team วันที่ 16 พ.ค. 2018
Étant 3 amies ,nous avons sejourné pendant 4 jours. Le personnel est accueillant, la chambre convenable, les coussins moelleux, une cuisine équipée. La piscine du haut ne permet pas de nager mais idéal pour tremper et se reposer. L'hôtel est à moins de 10min de la plage et à 15min du central market. Je recommande cet hôtel.
15 min walk to shopping centre 20 min walk to nightlife but only few mins walk to beach roof top pool is small but ok to cool off hotel us very quiet downstairs pool seems to be indoor decoration. Hotel is safe to walk back to and staff fine
From the map it appears as if the hotel is along the beach: it's not (the real location is actually across the main street and next to Penzy Guesthouse). The resorts along the beach completely block access to the beach so you have to walk 1km north to a small public access road. That was really disappointing. Besides that, the room is nice and clean with good styling and a small kitchenette. The pools are actually quite small and more suited for relaxing instead of swimming.
我很感谢你们.
Thank you for staying with us and for taking your time to share your review regarding your hotel experience. We are are very glad to hear that you had a great time. It is our pleasure having you and we look forward to welcome you back here again in the future.
Lovely hotel with a definite boutique feel. Room was great, staff couldn't be more helpful and the price more than reasonable. Small criticisms; air con not as efficient as it could have been and the rooftop pool sunbeds a little tired. Overall great and awesome value.
hotel is quite new and interestingly designed, room was clean and toilet was separate from bathroom and had a fan which was nice. a lot better than previous hotel I stayed in and worth the extra money.
We were a bit limited for choice as we needed a triple. However this was an excellent choice. Good value nice room with everything uou needed. Very stylish, clean etc. The only gripe was the location which was at the opposite end of Chaweng to.the action (with no trade off in terms of nicer beach). Frankly only 20 mins walk away though!
We enjoyed our stay at Ploen Chaweng. It was within walking distance to many great shops and restaurants on the main road, and 10 minutes walk to the beach! The size of the room was great, and it included a mini kitchenette with a refrigerator and microwave. The walk-in shower was also large. The balcony came in handy for air drying our bathing suits after a swim! The only complaints is that although the bed was large, it was a bit on the hard side; also, the walls are thin so we could hear our neighbor's TV at night. The worst part of our stay were the towels! They really need to be updated; they were thin and rough.
Hotel was nice, however the room was not cleaned, even if I asked them to clean it. The only thing they did was fix the bed, but didn't clean the bathroom, or the dishes in the sink. Sloppy for my taste. The internet had this annoying logging system, but worked OK. Everything else was fine.
The rooms are small but cozy. The staff is friendly but doesn't speak much English. It was close to the night market, within walking distance. The bbq that was within walking distance was good too
Leider scheint Englisch für das Personal nicht sehr wichtig. Einfachste Dinge konnten kaum besprochen werden. Von allen konnte nur eine Mitarbeiterin gutes Englisch. Das TV-Signal war auf den meisten Sendern sehr schlecht (hatte leider einige Regentage). Der Müll wurde NIE geleert.
Nervig waren die ständigen Werbe-Autos mit überlauter Musik (Eye of the tiger) 24/7