Dear Guest,Thank you for leaving a review of your recent stay. We are aware that unfortunately our Wi-Fi is experiencing issues in regards to stability (re-logins frequently required), and we are working hard with on outside company to improve this. We are pleased that the Spa department was good, and I will pass on your positive feedback to them. Staff friendliness and service is highly valued, and we have already shared your comments with our breakfast team.We do hope to welcome you back in the future.Kind regards,Chaweng Regent Beach Resort

Dear Christopher,We thank you for leaving a review. As guest satisfaction is our utmost priority, it seems that we have dropped the ball on this occasion. Though you were dissatisfied with your stay, for which our sincerest apologies, we cannot see in detail in which areas we failed. Please feel free to contact us by email if you wish to share in which areas we need to improve.Once again our apologies.Best regards,Chaweng Regent Beach Resort

Dear Guest,We thank you for your stay, and leaving your feedback. Our location is indeed perfect, close to all facilities, and activities that Chaweng has to offer. We are so pleased to read that you enjoyed our staff's hospitality and kindness, the 2 swimming pools, the number of available sunbeds, and the restaurant right at the beach. Then again, we do wish to truly apologize for the issues you encounter with the water supply and the broken jacuzzi pipe. Though this has been fixed, we do understand the inconvenience.We do hope to be able to welcome you back in the future.Kind regards,Chaweng Regent Beach Resort

Dear Guest,Thank you for taking the time to leave your valuable feedback. Please accept our apologies for the issue with the air-conditioning and the jacuzzi. However we are pleased to read that you enjoyed our location, the staff friendliness and the other hotel facilities. We have taken your feedback onboard, and assure you that on your next visit you will have a flawless stay, and we can earn your full score.Best regards,Chaweng Regent Beach Resort

Dear Eyal,Thank you for your kind review. Chaweng Regent Beach Resort is blessed with its great location, and as you say in the heart of the shopping and dining area, but also right on the beach. We thank you for liking the maintenance and set up of the rooms, the guest service, and for your suggestion towards the breakfast. We aim to cater for all nationalities, but have taken your comment onboard and will add a few more Western options.We look forward to welcome you back.Best regards,

Dear Nicki,Thank you for taking the time to write this wonderful review of your recent stay. Also we wish to thank you for highlighting so many areas that impressed you, such as the gardens, the breakfast options, the cleanliness of the rooms, and the friendliness of our staff. Apologies for the noise of the nearby hotel, but we have informed them and trust them to be more aware.Kind regards, and we are looking forward to your return visit.

Dear Guest,We are delighted that you chose to return to Chaweng Regent Beach Resort. We appreciate our loyal guests and regret that your encountered some issues during your stay. Your feedback is important to us, and we will aim to improve our service.We are looking forward to your next visit.Warm regards,

Dear Jaimin,Thank you for your choosing to stay with us and the time to leave a review. We are delighted to read that you enjoyed your stay, and liked the resort and the service of our staff. Once again thank you and we hope to welcome you back in the near future.Kind regards,