Location is great--in the heart of Chaweng and walkable to pretty much everything. Not much of a lobby, but more a window at a garage as the entrance. I had the basic room, which was a bit tiny, but very clean and bed was very comfortable. I didn't realize my 'window' was actually a glass plane opening to the other side of the hallway, so a bit surprising. I didn't spend a lot of time in the room, so wasn't a big deal. Staff was very friendly and there was a nice flat screen in the room, as well as a safe deposit box. Pretty good value for the money compared to where I've stayed on previous trips. Would stay here again.