"Wonderful big hotel. Rooms are very spacious and clean. Breakfast is superb, many choices although the restaurant can be a little crowdy some times. Staff is extremely friendly, especially Maprang at the front desk. She knows how to let guests feel welcome. Best welcome we had in a long time, she deserves appreciation!"
"Lovely grand hotel. Check in staff really helpful.
Lovely Pool though maintenance required on pool step at deep end.
Waiting staff at Coconuf Pool bar need to smile and be more attentive, very unfriend, even though you had a service charge automatically placed on your drink order! "
"Lovely hotel on the river with water taxi boat to take to the other side of river to take rapid transit system to the main shopping areas. Excellent breakfast buffet!
Did not use the pool on rooftop deck but drinks and food were very pricey up there!"
"The property is extremely convenient. The concierge is OUTSTANDING. The service and breakfast and food are fantastic. The rooms are spacious and very clean, but very dated—closer to 2000 decor and features than 2026. Would stay here again with lowered expectations for room amenities like USBC plugs and power outlets, etc. "
"The staff, food, service, rooms, and everything about this hotel is A+++!! The buffet breakfast is WORTH IT!!! Not one negative thing to say about this hotel!"