Verified
10/10 Excellent
Verified traveller
22 Oct 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveller
Stayed 2 nights in Oct 2019
The Francis Residence
3.0 star property
A peaceful retreat in historic Fort Kochi where travelers can relax in lush gardens while being just steps away from the area's vibrant cultural attractions
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Photo gallery for The Francis Residence
The Francis Residence offers a serene getaway in central Fort Kochi. Start your day with a breakfast buffet in the quiet garden, then relax on the sunny terrace after exploring. Free WiFi in all rooms. Many guests plan return visits.
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Air-conditioning
- Room service
- Housekeeping
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About this property
The Francis Residence
- Hotel located in Fort Kochi
- At The Francis Residence, you can look forward to a free breakfast buffet, a terrace and a garden. Guests can connect to free in-room WiFi.
- You'll also find perks such as:
- Free self-parking
- Tour/ticket information, luggage storage and a lift
- Smoke-free property, barbecues and concierge services
- Room features
- All guest rooms at The Francis Residence feature thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
- Extra amenities include:
- Bathrooms with showers and free toiletries
- Wardrobes/cupboards, highchairs and ceiling fans
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Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 1000.0 per day.
Cots (infant beds) are not available
Important information
Optional extras
- Rollaway bed fee: INR 1000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
Frequently asked questions
Is The Francis Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Francis Residence?
Self-parking is free at this property.
What time is check-in at The Francis Residence?
Check-in begins at noon.
What time is check-out at The Francis Residence?
Checkout is at 11 AM.
Where is The Francis Residence located?
Located in Fort Kochi, this hotel is within a 10-minute walk of SNC Maritime Museum and Pierce Leslie Bungalow. Indo-Portuguese Museum and St. Francis Church are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
Verified traveller
5 Jan 2020
Disliked: Staff & service, property conditions & facilities
Very Very Disappointed and treated very poorly
Very disappointed to arrive and to be told there is no room even though we had a booking reference from Hotels.com
Our room was reserved and Francis told us we have not got a room and informed us we would have to find another place to stay. We booked 2 rooms and he told us he only had one room left and then told us it was not his fault even though we had a hotels.com confirmation and reference that we had two rooms booked. My brother had traveled from England only to be told he had to find another hotel. We left very unhappy and very disappointed with Francis the proprietor who made no attempt to help and kept blaming Hotels.com
Thanksfully we managed to find another hotel nearby no thanks to Francis to help save our new year's celebrations. Please be aware in future to make sure your room is guaranteed at this hotel so you will not have to deal with the a situation we had to deal with . For the record we left this hotel and booked in to the Hotel 18 at Fort Kochi very last minute and they treated us like royalty and helped us forget our dreadful dealing with the Francis Residence Hotel.
Verified traveller
Stayed 6 nights in Dec 2019