Dear Melisa,Thank you for taking the time to share your experience with Bay Villas Koh Phangan on Expedia. We are delighted to hear that you had a fabulous time during your stay with us.It warms our hearts to know that you appreciated the perfect location on the hills overlooking the seashore. We understand that the ride from the bottom of the hill to the villa may seem inconvenient, but we're thrilled to hear that you found it worthwhile. The amazing view, incredible pool, and the overall atmosphere of love made it all worthwhile, and we're glad you enjoyed these aspects of your stay.We appreciate your understanding regarding the once-a-week cleaning service. Your feedback is valuable, and we'll certainly take it into consideration. We aim to enhance our guests' experience, and your suggestion for more frequent cleaning is duly noted.It's wonderful to know that you found the amenities spotless and the service excellent. We strive to provide a memorable and comfortable stay for all our guests.We look forward to welcoming you back to Bay Villas Koh Phangan in the future. If there's anything specific you'd like us to improve or if you have any further comments, please feel free to reach out. Thank you once again for choosing Bay Villas for your getaway.Warm regards,Bay villas Team

Thank you very much for your kind review. It is greatly appreciated. We hope to see you again!

Greetings, Thank you very much for the kind words about our villa's. We agree to the sunsets here at Bay Residence are amazing. We would love to have you stay with us anytime. Thanks again.

Thank you very much for the 5 out of 5! We are overjoyed with your feedback.

Greetings Djo, Thank you for the kind review. We strive to create a calm and tranquil aura. Please communicate with us beforehand next time and we can provide you with the villa with the best view available.

Greetings Nebojsa, Thank you very much for the perfect score! We are ecstatic with your response. Thank you for mentioning our amazing view. Thanks again for staying with us we are overwhelmed with this positive review.

Greetings, Thank you very much for this perfect score. We appreciate the feedback regarding our quick responses. We here at Bay Villa strive to offer top notch service.

Greetings Mor, Thank you for your feedback. We are very unsettled about this review. We apologize for the noise. A few points The construction started at 8, not 6. The noise for construction is no longer a factor moving forward. The breakfast we provide is from the #1 ranked bakery on the island, we are sorry it didn't meet your expectations. I assure we receive no complaints regarding this before. We offer free shuttle service to and from the beach every day. Thanks again for your feedback. We hope you give us another chance and visit us soon.

Hello Sally, Thank you for the feedback. We are sorry that you didn't have an enjoyable stay. As for the ants and snakes, we are located on a tropical island. Although our staff does everything they can to suppress these things. It is absurd to assume we can get rid of them entirely, As for the towels and cleaning those are the days you get complimentary cleaning you only needed to ask if you wanted us to add more days. You will be happy to know we have updated all of our villas to have all the kitchen supplies you would ever need. Please take advantage of our free shuttle service to and from the villa next time you stay with us.

Dear Ittai, Thanks for your feedback. Let us clarify couple of points. - The villa you booked is as per description and room category, we have many hotels.com booking staying in this villa and nevera had any issues. - Car rental : We rent only full option maintained vehicules with insurance, so the price is higher. - Power outage : This are government issued, and we have no information about it, yet, we have been present to inform our customers. - Generator : We have now a main generator for all our villas. To sum up : You never mentioned any of this issues during your stay, we would have done something to ensure you a better stay. Regards Fabrice General Manager

Thank you very much for your feedback. We look forward to welcome you again soon.