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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Check in was swift, friendly and efficient. The room, although compact, was sufficient for a solo traveller staying for a couple of nights. Bed was a bit soft, likewise the pillows, but that’s just personal taste. Decent shower though. Breakfast was an absolute winner. Location was spot on. A few minutes walk from the Jubilee Line tube station and only 1 stop away from the 02 arena."

"Very friendly staff, clean space, and great location. BIG shout out to the staff - they were always polite and helpful and improved our overall experience. The only improvement I could suggest is regarding breakfast - we felt the options were limited compared to other breakfasts at similar hotels we've visited. Would return again next time we're in London."

"Overall good experience , but some of the staff could be more friendly."

"Location is great but it’s pretty after with dirty carpets. The customer service and room amenities were not on par with a similar star rated hotel. The breakfast was a sham for the price point!"

"Very good i like the pool"

"Very clean hotel friendly and helpful staff and close to everything in Westminster. Highly recommended this hotel."

"awesome place, location and well maintained."

"Our bed for such expensive lodging was uncomfortable, with sides that were sloping and degraded probably due too many years of use. Also, very difficult to control the room temperature. Slippery Bathroom Floor. Lousy Room Service Food."