"What a great place to stay. Super spacious room, really welcoming staff and so clean. Price was a bargain and the restaurant food looked amazing sad that we had to leave early and before breakfast "
"Booked in advance so good value. Plenty of free parking; registration plate is required with check-in. The man on reception was efficient and friendly. Hallway to room was clean and smelt fresh. Room had desk, two chairs, storage/hanging space, TV, was clean, neat and tidy with comfortable beds. A kettle with coffee tea facilities were provided. Shower was all good but the loose toilet roll holder was annoying. It’s in services so some food/drink facilities available. Less than 10 minute drive...
"Convenient for airport. Only one extra pillow for two guests. Only one chair in the room for two guests. Decor could do with a brightening up. Nice to have kettle in room with tea and coffee. "
"Good spacious room, clean and comfortable, bathroom could do with a little bit of work. Doors to other rooms can be heard closing and you can hear guests in the room above walking about."
"A lovely quirky hotel close to Hertfordshire University. Many food places close by however, the onsite restaurant was delicious and the staff friendly, polite and welcoming. The rooms were generous sized and well equipped for our stay. We would definitely return. "
"Had a wonderful and peaceful stay for my birthday - staff very kindly upgraded my room. I had the most relaxing facial at the spa which was worth every penny! I also really enjoyed the fish and chips from the restaurant.
Cleanliness was overall good, but could've been improved when it came to stains on the sofa in the room, occasional hairs left on furniture and insects found in-between the window frames. I understand some of these can be difficult to remove, but that attention to detail...
