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"Dated and could be better maintained. Fine for a quick stay. Not great. Not horrible."

"Great place to stay"

"Apart from a few stray hairs and very mild stains on the bedding (which seems to be the case at the vast majority of places), the room was very clean and cozy. Well lit room, great shower, immaculately clean bathroom, mini fridge, microwave, good wifi, very effective heater, and (free) parking very close to room. Staff was very welcoming upon arrival, and everything worked as expected, making White Oaks an amazing value for my stay in the area!"

"The carpet in the room and hallway needs some cleaning."

"Room had a mildew odor, TV only had 26 channels, Air Conditioner/Heating system was not working properly, no phone landlind in the room. The whole 1st floor hallway had a stinky odor. Felt very uncomfortable in the room. Weird sounds all night long. Seemed more like a shelter for homeless individuals. "

"No servía encontró del TV y no habían champo"

"The day staff was amazing! Engaging and welcoming. One of the entrances wouldn't register my card to let me in, the other didn't need a card, we just walked in. Having to exchange our towels to get fresh ones was not a comfortable experience. The fire alarm and evacuation at 5 am the day of our event was unavoidable but still disturbing."

"Horrible! I reserved my stay a month ahead. When I arrived i was told that the hotel was overbooked and they had no availability for me. Now imagine YOU coming of an 8+ hour road trip to be told that there is no availability. Please reconsider another hotel before considering Residence Inn @ the Marriot. - they do not value YOU! "

"The hotel was very nice. Our room was large and spacious. I really liked the layout of the room and felt the price was very reasonable. The info we received stated that housekeeping was not done on the weekends, which was fine. But I was expecting at least 1-2 times that our room would be refreshed during the week and it was not. We stayed Sat through Wed. Other than that, location was good. We would consider staying again."

"Super clean. Lovely staff. Consistently excellent!"

"All good comfortable secure and helpful staff"

"The experience was wonderful. Beautiful room and helpful and friendly staff.We stayed here last eight years ago, and again it was a wonderful experience. With one exception. On our last visit, dinner and breakfast were truly exceptional, attentive staff and delicious food served in an atmosphere of quiet elegance. The staff are still wonderful and the food is exceptional. But now there is an extremely noisy bar with excessively loud music which made conversation very difficult."

"Great staff especially at the Restaurant! Eileen and Maddie were amazing! Food and drinks at the restaurant was top-notch! Only complaint was the lack of amenities in the bathroom and there was no counterspace. Towels can also be upgraded given the hotel price."

"Only one room was ready at 9 pm the second not til 10 pm. It was a real hardship with two elderly parents and two children to have to wait while the clean rooms to order. Not your typical Marriott stay at all and I am loyal to them. I will say the gentleman on the desk that night was trying his best to accommodate not only me but other guests. It’s a shame they do t set staff up for success with those conditions! I will not stay there again. "

"Rooms and staff were nice"

"Parking was great."

"Not recommended. Rooms are in terrible shape, holes on closet doors, no lamp shades, stained bedding, bathroom lighting not working, and missing microwave. Hallways smelled damp and smokey. Brought it to the front desk attention, and they simply did not care. Asked for someone to come and fix light in bathroom and was told that no one had complained about it before, and it was too late for someone to come out. Yes that was their answer. "

"Enjoyable overall."

"Bath was dirty. Toilet was not cleaned. The floor had foot prints all over. I was not happy. "

"Came down for a birthday dinner and made it a 1 night staycation. We had a great view of the riverfront and city buildings. The staff was nice, the room was spacious and clean. Would come back for another visit. "