"Staff were friendly and excellent and location is what we expected and room and comfort was very good.
The only thing we were not too happy was the free drink with the meal which was house wine as we had RED and WHITE which were not very good as we did express that to the staff there? Also There were no BRANDY in the evening on Saturday around 9pm?"
"Waste of my time submitting a review you so r post? Hotels.com? A waste of time.Turned up at our hotel and the entry code didn’t work. Because someone had changed the lock. Rang the number given on the email and spoke to a very unhelpful man who said he couldn’t do anything for me unless I had an eight figure code which I had to get from Hotel.com. I tried searching the emails while he was on the line but had no 4G coverage so couldn’t open the attachments. Rang the given number again twice and...
"Friendly staff, and good value for money. The area is very close to the city center, restaurants, shopping centers. It wasn't the first time I chose this hotel for my staying at Norwich!"