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"Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!"

"Great location as always quiet area "

"Wonderful experience, great staff. "

"All the staff were really friendly and helpful. "

"The staff was very friendly and expedited many things according to our requirements. "

"Alt"

"We had a late check-in and we were well cared for even got food as kids were starving from a long flight transfer. "

"Great room. Good food. Will stay there every time I need an airport hotel near EBB. "

"Great experience, amazing staff "

"Our stay was fantastic. We had multiple changes in our travel plans and the whole papyrus staff were accommodating and attentive. Would highly recommend. "

"Vakkert beliggende hotell med stor hage. Stort rom med stor veranda. Utsikt mot Lake Victoria. Noe nedslitt interiør på rommet. Stille og fredelig, hyggelig personale. "

"Avoid!! Hotel in great location and should have been nice BUT.... I don't normally write reviews but this place was a nightmare from the start. On my arrival at 10.30pm from the airport, reception showed me to a tiny dark room with no view rather than the double dulux with lake view I'd booked. They told me Expedia had not paid them enough, my booked room wasn't available and this is all I could have - what a scam! The place was empty and the excuse was an obvious lie. Refused to accept the room...

"courteous staff gave us towels for pool and later checkout 12pm no charge the bar has a great view trees blocking lake, rooms and pool are very clean, dinned out for dinner breakfast is great pancakes eggs, sausage, "

"The property is beautiful and serene, the front desk staff need a little more training as instead of checking for my bookings first asked me to prove that I had booked and paid online. In fact they assured me that I would be put out as all rooms were filled up, when I asked to talk to their manager is when they looked and found my name actually on the list. Otherwise my stay was lovely, I will go again with family n friends."