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"We thought the room was not worth the price. It was a bit shabby and lacked the extras with a room that price. Early evening we saw two rats outside on our patio. There was a lack of staff at certain times and this was communicated to us when asking for breakfast. The bar and gardens were lovely, they were very helpful with our food choices but the Sticky toffee pudding was not to a good standard."

"The whole experience at the Retreat is superb. The friendly staff the, the deco and surroundings are lovely and it has a great relaxed feeling. It is luxurious without feeling stuffy. I went with my daughter and we had a great time relaxing around the outside pool."

"The room was very small for a twin/2 people and nowhere to put suitcases. It was very very hot and the fan didn’t work in the bathroom nor did the window open. There was a fan in the room however! Nice breakfast and staff were lovely."

"Nice village put with good parking a nice clean room"

"Great welcome, great service throughout. Spacious room, clean and very functional."

"Great spot. Lovely staff. Excellent food."

"Everything was lovely, especially the staff! In the middle of a heatwave, AC would have been nice but that’s Mother Natures fault. Food was excellent, parking was easy and the surroundings were beautiful! I definitely recommend for a taste of old world charm."

"There is Air Conditioning! Great to have in this Omega block heat! But built under hypergrid power lines!"

"But even the room is not wide but the room has a style which it is also clean and tidy"

"Staff were very friendly & helpful, room was well appointed although a little tired, food service excellent, standard pub style food with good size portion portions, would stay again"

"Ideally situated for Burghclere Castle.Amenities in the room was more than adequate with all the extras such as hair dryer, iron ironing board for those staying more than overnight.Extras in the room water tea coffee and chocolate biscuits etc all the extra touches.Quality bed linen and towels. The newly appointed owners are in the process of upgrading and decorating the rooms. Ours was comfortable, warm and plenty of hot water. Both food and drinks selection was fresh and varied They sold a...

"The stay was ok. Building needs updating in all areas as just looks tired and dated"

"The room was very clean and the staff was lovely"

"My room was up a flight of not very well light stairs causing me to miss the last step it was above the bar and entertainment room, live music started 9PM and finished 11PM fine until more music started, at 11.50PM I rang down to see how long it will last, I was told 10mins, never happened, I rang at 1.10AM to ask again, someone hung up on me then finally it stopped. In the room Breakfast was advertised from 8AM never started until 8.30 as I had a ferry to catch in Poole it was all a mad...

"Very comfortable and friendly"

"Grade 2 protected, don’t be expect modcons, great staff, suffering in heat right now."