2/10 แย่มาก
Arthur
21 ส.ค. 2025
ชื่นชอ บ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
I had a terrible experience at Leon Hotel, which ruined the start of my vacation. I arrived on Monday and initially got a beautiful room, but there was excessive noise from construction work. I asked to change rooms, which they did, but the new room was dirty and had a strong smell like it hadn't been cleaned. I asked to change again, and they gave me a room with a beautiful view.
However, issues continued:
• WiFi was off in the room.
• On the second day, there was no water for showering. I spoke to the manager, who promised to fix the issue, but initially, I had to go out without showering or brushing my teeth.
• I paid for a 3-day stay, but honestly, it was the worst experience ever. It ruined my holiday.
• Because of this, I booked another hotel in the city. The reception and staff at Leon Hotel were nice and welcoming, but they didn't seem to have the power to make things better due to system
Arthur
เข้าพัก 2 คืน, สิงหาคม 2025