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"Beautiful property, clean room. Blair and Olivia were fabulous. The restaurant staff needs retraining though and they need hire more waiters ans F&B manager. However i will definitely stay there again"

"Bedroom was very spacious ("huge") and all the basics were there. The finishings in the bathroom seemed a bit tatty, and - it seems petty - but there were three different colours on the lightbulbs around the room, so not really coherently maintained. Would still stay again, though. Breakfast was great, if poorly stocked up."

"What a great hotel! The whole staff team were fantastic- everyone was super friendly and helpful throughout our stay. The hotel is also particularly good for visitors with access needs - we stayed in an accessible room which was huge, the location is close to the train station & the bus station (for the sight seeing bus) as well as lots of restaurants and bars. We'd definitely stay here again and recommend it to anyone coming up to Inverness."

"The hotel is located right by River Ness and is beautiful. The staff were very friendly and helpful. Breakfast was very good. Would highly recommend this hotel"

"Very unique property, extremely comfortable well located"

"Excellent room and lovely powerful shower as well,had a great sleep in a very comfy bed and the breakfasts...wow...cooked to order so was nice and hot and freshly made plus plenty fruit cereals and cold meats if you wanted a continental style breakfast...honestly couldn't fault hotel or staff"

"This is a very nice property. Staff was friendly, breakfast was great! Nice big room with comfortable bed. The only reason I don't give it 5 stars is because our non-smoking room reeked of smoke. I might be extra sensitive, but my nose stuffed and I had throat irritation through the evening. We were so tired when arriving I didnt say anything to staff about it, but some good air fresheners and a thorough fumigating of the curtains seems in order. While having nothing to do with the hotel itself;...

"Maison d’hôte très bien placée pour visiter Inverness. L’accès est très simple et notre hôte donne des explications de manière claire. La chambre est propre, spacieuse et jolie."

"We stayed here the last night and It was not good at all. When you walk in there was a staff member but that was the last time we ever saw someone working there. When we walked into our room it smelled like rotten milk so we tried to open the window but it was boarded up so we couldn’t open it. I went to the front desk to ask for a different room and no one was there, that was the theme for our stay no staff. We had a few mystery stains on the walls. We ran out of TP and had to track down...

"Rocpool Reserve is a beautiful boutique hotel in a great location. We stayed in one of the suites with a private hot tub and sauna, and the room itself was spacious with a very nice bathroom. We were especially looking forward to enjoying the hot tub and sauna. The service was outstanding from start to finish. The front desk staff was warm, welcoming, and always happy to help. The breakfast experience was the best of the four hotels we stayed at during our two-week vacation in Scotland. The...

"The best part of our room was the view. The property itself is run down. The breakfast is the same every day, and it’s mediocre. The location was great, and the staff was pleasant and helpful."

"The room was well maintained, and comfortable. The staff was very friendly and the food down stairs quite good with a lovely bar area. People with disabilities should know it is a historic old building and did not have an elevator, but aside from that a perfect stay."

"Superbe maison et très belle chambre. Parking privé gratuit. Bon accueil et service. Proche du centre ville. Le petit déjeuner est de bonne qualité."

"This hotel is in a fantastic location in central Inverness with access to shops, tourist destinations, trains, buses plus the hotel has good parking facilities. The staff are helpful and attentive, but the premises are tired and jaded. Our room at the front was incredibly noisy, making sleep difficult and with windows shut far too hot. An expensive privelige room had only two plug points at the opposite side of the room to the bed. Torn carpets and worn furniture hardly represented top room...

"27 degrees at check in. Room stifling, no air conditioning, No refrigerator, no telephone to contact reception, room was in annexe so had to go downstairs and through carpark to reception to complain, told that swimming pool unavailable due to kids swimming lessons, tv didnt work for 2 days of stay due to pixelation , extract fan in bathroom didn’t work, mirror light above mirror in bathroom didn’t work. Food was good. £439 for two nights way overpriced for quality of the hotel."