4/10 แย่
Dan
เดินทางกับคู่รัก
24 เม.ย. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
I was booked at this property, and the day before my flight, the hotel called to inform me that I could not check in. They booked me into a lesser hotel for the same price.
I was panicking and scrambling to find a hotel just before my flight to Ontario. They assured me that they would credit the amount back to me upon cancelling the booking. I had already paid; however, I still haven't received any refund. This has left me chasing down my credit for my Visa card.
I am very dissatisfied with their solution to switch my accommodations on such short notice, as well as the refund that I have yet to receive.
Dan
เข้าพัก 3 คืน, เมษายน 2026