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"The bedroom was spacious and clean. Everywhere was clean and in good condition - no peeling paint or mustiness you sometimes get with old buildings. The staff could not do enough for you. Everywhere was warm and comfortable. The bars were busy enough to have ambience, but not packed. The pool was brill."

"Room was clean and functional. Bar area was small but ok as wasn’t too busy. Too many emails and texts for check in and door code wasn’t received so still had to wait at reception to get that. We were going to use the pool but at £12 per person it was not worth it - there should at least be a concession rate for hotel guests. A functional stay but couldn’t consider it a good one. "

"Room has air con but it does not warm enough. We got a separate heater otherwise could not sleep for sure.Water pressure of shower is quite slow, no amendities provided in room such as cotton buds, shower cabs, sanitary bags. Good points are big room for family with 2 big sofa beds."

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "

"Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again."