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"The mattress is way too soft. And in no world a bed smaller than queen size (160cm) should be allowed to be called a two-person bed. Otherwise the room was ok. The breakfast is nothing to look forward to. Also the dishes are not very clean "

"We had a wonderful experience at The Mortimer’s Arms. If you are visiting Paultons Park/Peppa Pig World, the location is unbeatable (within walking distance). The hotel is exceptionally dog-friendly. They provided a water bowl, treats, and a toy for our dog, which was such a lovely gesture. The rooms are spacious and high-end; we easily fit a large dog crate in the room with plenty of floor space to spare. The complimentary breakfast was high quality and delicious. I also appreciated the...

"Very friendly and helpful staff.. room was spotless , breakfast was excellent and one of the best .. parking was an absolute bonus and would definitely return here for sure "

"The staff is very polite and nice. Room perfectly cleaned. I was overcharged and at rhe "

"Nice staff, pleasant property. The room was beautifully decorated but was like a sauna & we couldn’t cool it down. The bed was super comfy and the food very good. They catered for my gluten allergy very well. "

"We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

"Friendly staff and a 'home from home' feeling in the cosy pub. Fantastic Sunday roast dinner and a comfortable warm room to complete the evening. "

"Rooms were very clean, dinner and breakfast was excellent "

"The staff were friendly and very welcoming. The room was really clean and well equipped. Breakfast was busy and some items were in short supply...but this was due to a late delivery. The staff were very apologetic about this. Gluten free bread was provided for us...all done with a smile! The hotel was easy to find and within easy reach of Southampton port...we definitely stay here again."

"Confortable y céntrica "

"Location was great, the hotel was not very clean, the receptionist was very friendly, would pay a bit more next time "

"Bed was hard, didn't sleep, when reported it to reception the woman just dismissed it,"

"Cheap and cheerful (staff). Room was clean, basic, bed was comfy. Serves it's purpose but at £50 for the night I've stayed in far worse. Would consider again. Limited food from a Service Station but to save a 3 hour drive in the morning it helped massively. "