ด้านหน้าที่พัก

รีวิว สก็อตติช อินส์ คิลีน ใกล้ ฟอร์ท คาวาซอส

2.5 out of 5

รีวิว

7.8

ดี

คะแนน 10 - ดีเลิศ 120 จาก 319 รีวิว" "
คะแนน 8 - ดี 96 จาก 319 รีวิว" "
คะแนน 6 - พอใช้ 50 จาก 319 รีวิว" "
คะแนน 4 - แย่ 26 จาก 319 รีวิว" "
คะแนน 2 - แย่มาก 27 จาก 319 รีวิว" "

7.8/10

ความสะอาด

7.8/10

พนักงานและบริการ

7.2/10

สิ่งอำนวยความสะดวก

7.4/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

7.6/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

10/10 ดีเลิศ

Randy

เดินทางเพื่อธุรกิจ
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice stay !
เข้าพัก 1 คืน, เมษายน 2024

4/10 แย่

Clement

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Rooms are very dirty
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Peter วันที่ 15 เม.ย. 2024
We're sorry to hear about your experience with the cleanliness of the rooms at Scottish Inns. Providing a clean and comfortable environment for our guests is a top priority, and we apologize for falling short of your expectations. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. If there's anything else you'd like to share or if there are ways we can further improve, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more satisfying experience in the future.

10/10 ดีเลิศ

William

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very professional staff it's worth the stay
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Peter วันที่ 15 เม.ย. 2024
Thank you for your 5 out of 5 review of Scottish Inns! We're thrilled to hear that you had such a positive experience during your stay. If there's anything specific that stood out to you or if there are any ways we can continue to provide excellent service, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon!

10/10 ดีเลิศ

Robert, Houston

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
the friendly and efficient staff was great.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Peter วันที่ 11 เม.ย. 2024
Thank you for sharing your positive feedback about the friendly and efficient staff at Scottish Inns in Killeen. We're pleased to hear that they contributed to making your stay enjoyable. If you have any further comments or if there's anything else you'd like to share, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future!

10/10 ดีเลิศ

Randy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great value for the price
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Peter วันที่ 11 เม.ย. 2024
We're glad to hear that you found great value for the price during your stay at Scottish Inns in Killeen. Providing affordable accommodations is important to us, and we're delighted that you appreciated it. If there's anything else you'd like to share or if there are ways we can further enhance your experience in the future, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back again!

8/10 ดี

Emma

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Affordable and close to Ft. Cavazos. Felt safe and secure as a solo female traveler.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Peter วันที่ 29 ม.ค. 2024
We're pleased to hear that you found our hotel affordable and conveniently located, especially close to Ft. Cavazos. It's great to know that you felt safe and secure as a solo female traveler, as the well-being of our guests is a top priority. If there's anything specific you enjoyed or if there's any way we can further enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back in the future!

10/10 ดีเลิศ

DENISE

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
NO COFFEE
Check in was great Our room was being cleaned when We got there We had to wait 10 min but We got there at 2pm. The Bed squeaked But that was our fault. The paint was falling off the ceiling in bathroom but you could see they were doing repairs to it. It was a easy in and easy out and a Comfortable stay for the price. We will stay there again. Oh and the smell of food being cooked in the lobby Made Me Hungry. The only negative I have to say is they don't have coffee pot in Room and don't offer it in the Lobby.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Peter วันที่ 29 ม.ค. 2024
Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that the check-in process was smooth, and overall, you had a comfortable stay for the price. We appreciate your understanding regarding the ongoing repairs in the bathroom.Your comments about the absence of a coffee pot in the room and the lack of coffee availability in the lobby are duly noted. We understand the importance of a good cup of coffee, and we'll consider this input as we aim to enhance our services.We're delighted that you plan to stay with us again, and we look forward to welcoming you back. If there's anything specific you'd like to share or if there are ways we can improve, please feel free to let us know. We value your feedback!

10/10 ดีเลิศ

Joseph

เดินทางเพื่อธุรกิจ
Great people. Clean room
เข้าพัก 2 คืน, ตุลาคม 2023

10/10 ดีเลิศ

Donald

เข้าพัก 1 คืน, ตุลาคม 2023

10/10 ดีเลิศ

Audrey

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023

6/10 พอใช้

Joseph

เข้าพัก 4 คืน, กันยายน 2023

10/10 ดีเลิศ

Donald

เข้าพัก 1 คืน, กันยายน 2023

10/10 ดีเลิศ

William

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Very nice, clean quiet
My husband has been working in Ft Hood. Different places he’s stayed have been terrible. This place was clean, quiet and the lady in the front office has been so sweet to him. It helps having someone nice while he’s away from family.
เข้าพัก 1 คืน, กันยายน 2023

10/10 ดีเลิศ

Hillel

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กันยายน 2023

4/10 แย่

Jessica

ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
The front desk lady on Monday night was very rude and made me feel dumb for asking a question about check in cut off. Didn’t even acknowledge my thank you and was silent then hung up the phone. Customer service is everything to me as I work in that industry. You lost a guest because of this and I went somewhere else! Thank god I didn’t pay online.

8/10 ดี

Angela

เข้าพัก 2 คืน, สิงหาคม 2023

6/10 พอใช้

Robert

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, สิงหาคม 2023

6/10 พอใช้

Dellmeka

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Peter วันที่ 19 ก.ค. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our small business hotel. We sincerely appreciate your honesty, and we are committed to continuously improving our services based on valuable input from our guests.We're delighted that you chose our hotel for your accommodation needs, and we regret that your experience fell short of your expectations, as indicated by the 6 out of 10 stars rating. Your satisfaction is of the utmost importance to us, and we apologize for any inconvenience or disappointment you may have encountered during your stay.To address the concerns you've raised, we would greatly appreciate it if you could provide us with more specific details about the aspects of your experience that you felt could have been improved. Understanding the areas where we can enhance our services will enable us to take the necessary steps to ensure that our future guests enjoy a seamless and pleasant stay.Our team takes great pride in providing exceptional hospitality, and we strive to deliver a comfortable and enjoyable experience to all our guests. Your feedback will be shared with our management and staff to identify areas of improvement and implement the necessary measures.Please rest assured that your comments have been taken seriously, and we are committed to making the changes required to create a more positive experience for our guests. Our goal is to exceed your expectations during any future visits to our hotel.Once again, we sincerely thank you for sharing your thoughts with us. If you have any additional feedback or suggestions, please do not hesitate to contact our management team directly. We hope to have the opportunity to welcome you back to our hotel and provide you with the excellent stay you deserve.Warm regards,Hotel Management Team

10/10 ดีเลิศ

Hope

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Overall, it was a pretty nice hotel. Stayed for 5 days in a non-smoking single occupancy room and had no problems. The room was clean and did not smell of smoke. The AC worked (thank goodness cause the heat outside was unbearable). The staff was nice and understanding of my situation; I had a pretty late flight and had arrived to check in at a later than usual check-in time. I did call ahead of time so I think that helped make understanding my situation a bit better. Would definitely stay here again.
การตอบกลับจาก Peter วันที่ 19 ก.ค. 2023
Dear valued guest,Thank you so much for sharing your experience at our small business hotel. We are thrilled to hear that you had a pleasant 5-day stay in our non-smoking single occupancy room and that you encountered no issues during your visit.Maintaining cleanliness and ensuring a smoke-free environment are top priorities for us, so we're glad to know that the room was clean and free from any smoke odor. Moreover, we understand how crucial a well-functioning AC can be, especially during unbearable heat, and we're pleased that it provided you with the comfort you needed.Our team takes great pride in providing exceptional customer service, and we are delighted that you found our staff to be nice and understanding. We always strive to accommodate our guests' needs to the best of our abilities, and we're glad we could assist you during your late check-in after your flight. Calling ahead of time is indeed a helpful way to ensure a smooth check-in process, and we appreciate your cooperation in this regard.It's fantastic to learn that you would choose to stay with us again in the future. Your kind words and positive feedback are incredibly encouraging for our team. If there is anything specific you enjoyed or any suggestions you'd like to share, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experience.Once again, thank you for choosing our hotel, and we look forward to welcoming you back soon for another wonderful stay!Best regards,Hotel Management Team

4/10 แย่

JODY

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Peter วันที่ 2 ส.ค. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are truly sorry to hear that your experience fell short of expectations, leading to a 2-star rating. We value all guest feedback, as it helps us identify areas for improvement.We would love to learn more about your specific concerns to address them appropriately. Please feel free to share any further details or suggestions you may have. Your satisfaction is our top priority, and we are committed to making your future stays more enjoyable.Once again, thank you for choosing our small business hotel. We hope to have the opportunity to welcome you back and provide you with a more delightful stay in the future.Best regards,Hotel Management

2/10 แย่มาก

Abimael

เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Peter วันที่ 19 ก.ค. 2023
Dear Valued Guest,We hope this message finds you well. We sincerely appreciate you taking the time to share your feedback with us. As a small business hotel, guest satisfaction is of utmost importance, and we take your comments very seriously.First and foremost, we apologize for falling short of your expectations during your recent stay with us, as evidenced by your 1-star rating. Please know that your experience does not align with the level of service we strive to provide to all our guests.We would like to express our sincere apologies for any inconveniences you encountered during your stay. To better understand the specific issues you faced, we would be grateful if you could provide us with more detailed information about your concerns. Your feedback will assist us in identifying areas that need improvement and will enable us to take appropriate actions to prevent similar situations in the future.At our hotel, our aim is to ensure that every guest enjoys a comfortable and pleasant stay. We regret that we failed to meet your expectations on this occasion. Rest assured that we are committed to learning from this experience and enhancing our services to deliver a more delightful experience for all our guests.If you would be open to giving us another chance, we would be thrilled to welcome you back in the future. We assure you that we will do everything in our power to make your next stay memorable for all the right reasons.Once again, thank you for sharing your concerns with us. We truly value your feedback as it helps us improve and offer better hospitality experiences. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team directly at [contact details].We hope to have the opportunity to serve you again and to show you the true spirit of hospitality that our hotel is known for.Best regards,Hotel Management Team

10/10 ดีเลิศ

stephanie

เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Peter วันที่ 26 มิ.ย. 2023
Dear valued guest,Thank you for taking the time to share your fantastic review of our small business hotel! We are thrilled to receive your perfect 10/10 rating, and we sincerely appreciate your kind words.Your satisfaction is our utmost priority, and it is truly gratifying to know that we have exceeded your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and your positive feedback reaffirms that we are on the right track.We are delighted that you found our hotel management and services to be exceptional. Our team works diligently to ensure that every aspect of your experience is seamless and memorable, from the warm welcome at check-in to the attentive assistance throughout your stay.Your recognition of our efforts encourages us to continue delivering the highest standards of hospitality. We are particularly delighted that you appreciated our attention to detail and the cleanliness of our hotel. Maintaining a clean and inviting environment is of utmost importance to us, and we are glad it resonated with you.Rest assured that your compliments will be shared with our entire team, as they will be thrilled to learn about the positive impact they had on your stay. Your words serve as a great source of motivation for us to continuously improve and provide exceptional service to all our guests.Once again, thank you for choosing our small business hotel, and for sharing such a glowing review. We look forward to welcoming you back on your future visits and providing you with another remarkable experience.Warm regards,Hotel Management

8/10 ดี

Teresa

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Peter วันที่ 18 มิ.ย. 2023
Dear valued guest,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We appreciate your rating of 4 out of 5 stars and are glad to know that you had a positive experience overall.At our hotel, we strive to provide the best possible service and amenities for our guests, and we constantly seek ways to improve. We would love to learn more about your stay and understand the aspects that you found satisfactory but could be further enhanced.Your feedback is valuable to us, and we encourage you to share any specific areas where you believe we can make improvements. Whether it's related to the facilities, staff, or any other aspect of your stay, we would love to hear your thoughts.Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us if there's anything else we can assist you with.Warm regards,Hotel management

10/10 ดีเลิศ

Paogoui

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Meeting stop
We loved this hotel location and price and room service. I wish they have coffee making stuff. no breakfast is fine but coffee would be nice.
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Peter วันที่ 12 มิ.ย. 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel's location, price, and room service. It's delightful to know that these aspects of your stay met your expectations and contributed to a positive experience.We understand the importance of having coffee-making facilities available in the room, and we apologize for any inconvenience caused by their absence during your stay. We appreciate your suggestion and will definitely take it into consideration as we strive to enhance our guests' experiences.While we currently do not offer breakfast, we are pleased to learn that it did not significantly impact your overall satisfaction. However, we understand the importance of starting the day with a cup of coffee, and we will explore options to make this service available in the future.Your valuable feedback plays a vital role in helping us improve our services and facilities, and we are grateful for your input. We hope to have the opportunity to welcome you back to our hotel in the future, and we will make every effort to ensure your next stay exceeds your expectations.Thank you again for your review and for choosing our hotel.Warm regards,Hotel Management Team

8/10 ดี

Shirley

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
This was clean, quiet, and comfortable. The housekeeping staff was wonderful. It lacked the little touches that make hotels fun: like coffee, continental breakfast, bottled water, extra toiletries, etc. But for the price, it was adequate.
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Peter วันที่ 5 มิ.ย. 2023
Dear Valued Guest,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We greatly appreciate your kind words regarding the cleanliness, tranquility, and comfort of our establishment. Our housekeeping team is delighted to hear that their efforts made a positive impression on you.We also value your suggestions about the amenities we offer. While we strive to provide our guests with an affordable stay, we understand that the little touches can make a difference in creating a memorable experience. We appreciate your feedback regarding the absence of certain amenities such as coffee, continental breakfast, bottled water, and extra toiletries.We continuously evaluate our offerings to ensure we meet the needs and expectations of our valued guests. Your comments will be taken into consideration as we plan any future updates or improvements to our amenities.We are grateful that you found our hotel to be adequate for the price you paid. It is our goal to provide a comfortable and enjoyable stay at a reasonable rate. If there is anything else we can do to enhance your experience or address any concerns, please do not hesitate to reach out to our front desk staff. We are here to assist you and make your stay as pleasant as possible.Thank you again for choosing our hotel, and we hope to welcome you back in the future.Warm regards,Hotel Management

8/10 ดี

robert, victoria

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We stayed a Friday night and surprisingly, it was quiet and quite vacant. The check in person was also the check out person. We weren't charged the $50 cash deposit as we were non smokers and did not have a pet. She was friendly. Lobby was clean. We asked for a room on the 2nd floor and we received it. There is an old elevator. The hallways were warm and smelled of stale smoke, but the room was clean, updated and spacious. All appliances worked. Wifi was fine. There was some wear and tear on some furniture, and a random hair here and there, but nothing extreme. The bed was big and had soft sheets and blankets, but was too firm for us. AC worked quickly and cold, and worked as a great white noise, but once the set temperature was reached, it would shut off for several minutes...then come on again. Very annoying. Window was dirty, smoke alarm had no battery, shower water pressure was low, but temp was good. Ice maker downstairs worked. Parking was plentiful. Area was safe with many shopping/dining options, some walkable. Overall, would recommend, although the price could definitely be less for what you get. B-
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Peter วันที่ 5 มิ.ย. 2023
Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your detailed review and would like to address your comments accordingly.We're delighted to hear that you found our hotel to be quiet and that the check-in and check-out process was handled efficiently by our friendly staff member. It's also great to know that you were pleased with the cleanliness of our lobby and the fact that you received a room on the 2nd floor as requested.We apologize for any inconvenience caused by the older elevator and the warm hallways with a stale smoke smell. Please rest assured that we take your feedback seriously and will work to address these issues promptly. We appreciate your understanding in this matter.We're glad to hear that your room was clean, updated, and spacious, and that all appliances were in working order. It's also great that you found the Wi-Fi to be reliable. However, we apologize for the wear and tear on some furniture and the occasional hair you encountered. We will make sure to pay closer attention to these details during our housekeeping process.We appreciate your feedback regarding the firmness of the bed and the intermittent operation of the AC. We apologize for any inconvenience caused by these issues and will take steps to rectify them to enhance our guests' comfort. Additionally, we apologize for the dirty window and the smoke alarm battery issue. We will address these maintenance matters promptly to ensure a pleasant experience for our future guests.We're pleased to hear that you found the shower water temperature to be good, despite the low water pressure. We will investigate this matter to ensure that our guests can enjoy an optimal shower experience during their stay.It's great to know that the ice maker downstairs worked well, and that you found plentiful parking options available. We're also glad to hear that you felt safe in the area and that there were various shopping and dining options within walking distance.We appreciate your overall recommendation of our hotel. Regarding pricing, we regularly evaluate our rates to ensure they reflect the quality of our accommodations and services. We will take your feedback into consideration during this evaluation process.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Hotel Management

8/10 ดี

Keith

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Peter วันที่ 30 พ.ค. 2023
Dear valued guest,Thank you for taking the time to leave a review of your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to hear that you had an enjoyable experience overall. We're thrilled that our accommodations and facilities met your expectations and contributed to a positive stay. Our team strives to provide exceptional service and create a comfortable environment for all our guests, so your kind words serve as great encouragement for all of us.We understand that you rated us 4 out of 5 stars, and we would love to know if there was anything specific that we could have done to earn that extra star from you. Our aim is to continually improve our services and exceed guest expectations, so any additional feedback you can provide would be greatly appreciated.We value your patronage and hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us.Thank you once again for your review and for choosing our hotel.Warm regards,Hotel Management

10/10 ดีเลิศ

Charles

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The front staff was very nice to my daughter, this was her first trip and they helped her enjoy it for sure!! Great place for the $$.
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Dear Charles,Thank you for taking the time to leave us a review of your recent stay with us. We are thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with exceptional service.We take pride in providing our guests with a memorable stay, and we are delighted that we were able to exceed your expectations. Your kind words are greatly appreciated, and we will be sure to share your feedback with our team.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

8/10 ดี

Darrell

เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Peter วันที่ 22 พ.ค. 2023
Thank you for staying with us, we hope to see you again!

10/10 ดีเลิศ

Bobby

เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Dear Bobby,Thank you for taking the time to leave a positive review of your recent stay with us. We are thrilled to hear that you had a wonderful experience.We pride ourselves on providing exceptional customer service and a comfortable stay for all our guests, and we are glad to hear that we met your expectations. Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

10/10 ดีเลิศ

Brandi

เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Dear Brandi,Thank you so much for taking the time to leave a positive review of your stay with us. We are delighted to hear that you enjoyed your time with us.It is always our top priority to ensure that our guests feel comfortable and at home during their stay, and we are thrilled that we were able to provide you with a memorable experience.We look forward to welcoming you back to our hotel in the near future.Thank you again for choosing to stay with us!

8/10 ดี

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
Auf der Durchreise
Wir hatten dort nur einen kurzen Aufenthalt, es gibt genügend Parkplätze , die Zimmer sind ausreichend geräumig
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Thank you for staying with us, we hope to see you again soon!

8/10 ดี

Richard

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Thank you for staying with us, we hope to see you again soon!

8/10 ดี

Steven

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Thank you for staying with us, we hope to see you again soon!

10/10 ดีเลิศ

Guy

เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Peter วันที่ 9 พ.ค. 2023
Thank you for staying with us, we hope to see you again soon!

10/10 ดีเลิศ

Dan

เข้าพัก 5 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Peter วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you for taking the time to leave us a 10/10 review! We're thrilled to hear that you had a wonderful stay with us and that we met or exceeded your expectations.We strive to provide exceptional service and accommodations to all of our guests, and it's always great to receive such positive feedback. We're glad that you found our hotel to be clean, comfortable, and convenient, and that our staff provided you with excellent service.Please don't hesitate to reach out to us if there is anything else we can do to make your next stay even more enjoyable. We hope to have the pleasure of hosting you again soon!

6/10 พอใช้

Larry

เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations and that you would rate your stay a 6 out of 10.We would appreciate it if you could provide us with more detailed information regarding your concerns so that we can investigate and take appropriate action to improve our service and facilities. Our goal is to ensure that each guest has a comfortable and enjoyable stay, and we apologize if we fell short of that standard during your visit.Please know that we value your feedback and take it seriously. We hope to have the opportunity to make it right and regain your trust the next time you are in town.Thank you for choosing to stay with us.

8/10 ดี

Erik

เข้าพัก 3 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed your stay overall and appreciate your 4-star rating.Thank you again for your feedback and we hope to have the pleasure of welcoming you back soon.

4/10 แย่

bryan

เข้าพัก 2 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,We are sorry to hear that your recent experience at our hotel did not meet your expectations. We take all feedback seriously and strive to make improvements wherever possible.We apologize for any inconvenience you may have experienced during your stay. If you could provide us with more details about the specific issues you encountered, we would be happy to address them and make things right.Thank you for taking the time to share your feedback with us. We hope that you will consider giving us another chance to provide you with a better experience in the future.

8/10 ดี

Vernon

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Price
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Thank you for staying with us, we appreciate your review and hope to see you again.

6/10 พอใช้

Cheryl

เข้าพัก 2 คืน, มกราคม 2023
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Thank you for staying with us, we appreciate your review and hope to see you again.

6/10 พอใช้

Francisco

8/10 ดี

Sylvie

การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Thank you for staying with us, we appreciate your review and hope to see you again.

8/10 ดี

Wayne

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Military family visit
Just needed a quick 2 night stay and wasn't really around the hotel much but room was clean looks just like the picture actually. Bed was springy maybe a bit worn but no probably sleeping on it. The window ac kept it perfect temp didn't even need the covers for the most part. Definitely was worth the price. If you are visiting family on base and just need a place to stay this is a good price for sure.
เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you for sharing your recent experience at our hotel. We're pleased to hear that your two-night stay with us met your expectations and that you found your room clean and comfortable.We appreciate your positive comments about the room's appearance and the air conditioning system, which helped you maintain a perfect temperature during your stay.We will make sure to review the beds in the room you stayed in, and if necessary, replace them to ensure all our guests have a comfortable and restful night's sleep.Thank you again for your feedback, and we look forward to welcoming you back in the future.

10/10 ดีเลิศ

Pamela

เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Thank you for staying with us, we appreciate your review and hope to see you again.

10/10 ดีเลิศ

Kelly

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I travel often due to my job requirements. I was so very pleased with this property from the clean and inviting lobby, and especially my very clean and cozy room. It was so nice to just feel comfortable and rest with no worries. The bathroom was ultra clean, the eheets were fresh, and the hotel was nice and quiet. I actually slept an hour over checkout!! The staff was so nice about it and seemed glad i got some good zzzzs;) i willl go back everytime im near kileen tx.
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you so much for taking the time to share your experience at our property. We are delighted to hear that you enjoyed your stay with us and that our clean and cozy rooms, ultra-clean bathroom, fresh sheets, and quiet atmosphere provided you with the comfort and rest you needed.We are also happy to know that our staff was able to accommodate your needs and that you were able to enjoy a little extra sleep before checkout. Our team takes great pride in providing exceptional service to all of our guests, and we're glad to hear that we were able to make a positive impact on your stay.We appreciate your kind words and we look forward to welcoming you back to our property whenever you're in the Killeen TX area.

10/10 ดีเลิศ

Robert

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very clean and easy to get to. Price was good but just disappointed that I only had time to stay one night.
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be very clean and easy to get to. We are also glad that you found our price to be reasonable.We're sorry to hear that you only had the chance to stay for one night, but we hope that your experience was enjoyable and memorable enough to bring you back for a longer stay in the future.Thank you for choosing our hotel, and we hope to welcome you back soon.

8/10 ดี

Timothy

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
Only issue with the hotel is the smell in the lobby. Very strong smell of garlic and cooking. I suggest they separate the cooking area from the common general public area
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed your overall experience, but we are sorry to hear that you found the smell of garlic and cooking in the lobby to be overpowering.We understand how this could be unpleasant, and we apologize for any inconvenience it may have caused you. Please rest assured that we take your feedback seriously, and we will take steps to improve the situation.We have already started looking into ways to separate the cooking area from the general public area to minimize the impact of cooking smells in the lobby. We appreciate your suggestion and will work to implement it as soon as possible.Thank you once again for your valuable feedback, and we hope to welcome you back to our hotel soon.

8/10 ดี

Shan

เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Thank you for staying with us, we appreciate your review and hope to see you again.

4/10 แย่

Cathy

ไม่ชื่นชอบ: พนักงานและบริการ
Rude staff
When I got to the property they tried to charge me a cash deposit and claimed that it was on the post and when I proved to them it was not they were not happy and could not collect it. The rooms are very out dated and not very clean and the staff is very rude
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Scottish Inns วันที่ 12 พ.ค. 2023
Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our property. We sincerely apologize for any inconvenience you experienced with the cash deposit issue and the outdated rooms. We have taken note of your comments and will be sharing them with our management team to make the necessary improvements.Regarding the cash deposit, we apologize for any miscommunication that may have occurred. Our policies are clearly outlined on our website and we will ensure that our team members are better trained to communicate these policies to guests in the future. We understand that this issue caused frustration for you, and we apologize for any inconvenience it caused.In regards to the state of the rooms and the behavior of our staff, we are very sorry for any negative experiences you had. We strive to maintain a high level of cleanliness and professionalism at all times, and it seems we fell short during your stay. We will be addressing these issues with our housekeeping and front desk staff to ensure that our standards are met moving forward.Thank you again for bringing these issues to our attention. We value your feedback and will use it to improve our services for future guests. We hope you will consider giving us another chance to provide you with a better experience in the future.