การตอบกลับจาก CC - Guest Relations Manager วันที่ 19 เม.ย. 2024
Dear Jimmy, Thank you for your rating. I hope that your stay has all been pleasant and enjoyable. We are always open for feedback so please do not hesitate to reach out if you have any comments or suggestions that can help us enhance our overall accommodation. Sincerely,
4/10 แย่
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
14 ต.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Tired & worn-out
Good and friendly people, facilities are dated. Don't care for the bugs.
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
This place was dirty, had roaches, smoke detector missing, hole in wall, nasty mattress, toilet super noisy, broken microwave, peeling finish in bathtub and no coffee pot. Gross
Hello Andrea, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
I just wanted a break. Nestled against the piney woods. Place was clean quiet plus cool air. Ir provided what i needed. Dog also semmed to enjoy just wanted to explore the woods even though last August he could barely walk from a snake bite.
Hello Gary, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.
4/10 แย่
MaryAnn
เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
13 พ.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The young lady at the front desk was very helpful but the place wasn't the cleanest and they charge a lot for dogs when the room was already damaged, wires sticking out of the wall, only 2 pillows for a king bed and oh yeah roaches everywhere. We had to sleep with the lights on and along with an uncomfortable bed didn't get much sleep. We were warned that if we paid for the room and not happy we wouldn't be able to get a refunded.
Hello MaryAnn, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
9 มี.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly, helpful staff. still needs a little repair
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
Hello Kevin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
Hello Linda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
Hello Rudy, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
Hello Heidi, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
8/10 ดี
mike
28 ก.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Old school hotel with easy parking. Outdated but cheap!
Hello Mike, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
Hello Terry, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
8/10 ดี
ผู้เข้าพักจริง
1 ส.ค. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Okay for overnight
I just stayed one night and everything was satisfactory.
I thought it odd that the beds had small square cushions without pillow cases for head rests rather than ordinary sleeping pillows with pillow cases. The clerk told me that all the beds in the motel were like that. Luckily, I brought my own pillow, so this was not a problem for me.
Hello Valued Customer, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
I have to say I have stayed in hotels all over the USA and have had some great and aweful visits over the years and when I pulled up I was nervous because it was an old places but the room I had was absolutely awesome! It was cool when I opened the door, there was none of that old smell in there, and the room was spotless! Cleanest room and cleanest bathroom I’ve ever seen! Thank you for making my stay great!
Hello Dennis, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
Hello Cassie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
Hello Heather, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
Hello Gordon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
8/10 ดี
Tobi
21 เม.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The management and owners of this property are incredibly kind and helpful, since I am in town often on business, they really worked with me to get the best possible rate for the room I wanted went online it said that they were all booked. I will definitely Be using this for my three days a week in town every week!
Hello Tobi, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
10/10 ดีเลิศ
Ara
11 มี.ค. 2022
Ara
เข้าพัก 1 คืน, มีนาคม 2022
การตอบกลับจาก CM - Guest Relations Manager วันที่ 13 มี.ค. 2022
Dear Ara,
Thank you for completing the survey regarding your recent stay at our property.
Your satisfaction is very important to us and we value you as a guest. Receiving a positive survey response is always a pleasure at it reflects the efforts that we exert to provide you a great stay, and at the same time gives us more motivation to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Sincerely,
Hello W Philip, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
Dear Tina,
Thank you very much for your kind words! It's fantastic to hear that you felt at ease throughout your stay, despite the areas we still need to work on.
In order to enhance our services, we are always looking for improvements that will assist us do so, which includes addressing the issues you stated. We hope to have another chance to serve you in the future!
Dear Krysten, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again. Sincerely
การตอบกลับจาก CM - Guest Relations Manager วันที่ 30 ม.ค. 2022
Dear Don,
Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.
Sincerely,
It was nice for what it is. Very satisfied and the employees was very attentive
Don
เข้าพัก 1 คืน, มกราคม 2022
การตอบกลับจาก CM - Guest Relations Manager วันที่ 30 ม.ค. 2022
Dear Don,
Your positive review means so much to us. We are happy to know that we have served you to your satisfaction. We will always look forward to seeing you again.
Sincerely,
The Economy Inn provides basic service for travelers in a friendly environment. The staff are helpful in ensuring you have towels and basic necessities for your stay. Perfect for the traveler looking for a cost-effective motel for longer stays.
Darlene
เข้าพัก 3 คืน, มกราคม 2022
การตอบกลับจาก CM - Guest Relations Manager วันที่ 14 ม.ค. 2022
Dear Darlene,
Thank you for your review. We hope to see you again.
Sincerely,
Love it here very quite.plan on being here for awhile. Best one I've found yet. The greatest part being here is the STAFF. So friendly and right in time if u need anything.
Barbara
เข้าพัก 1 คืน, มกราคม 2022
การตอบกลับจาก CM - Guest Relations Manager วันที่ 7 ม.ค. 2022
Dear Barbara,
Thank you for completing the survey regarding your recent stay at our property.
Your satisfaction is very important to us and we value you as a guest. Receiving a positive survey response is always a pleasure at it reflects the efforts that we exert to provide you a great stay, and at the same time gives us more motivation to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Sincerely,
การตอบกลับจาก CM - Guest Relations Manager วันที่ 18 ธ.ค. 2021
Dear Tara,
Thank you for leaving us a review. It was a pleasure of ours giving you a pet-friendly accommodation. We look forward to seeing you again.
Sincerely,
2/10 แย่มาก
William
6 พ.ย. 2021
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The owners are extremely rude and dont need to be in a business
William
เข้าพัก 1 คืน, พฤศจิกายน 2021
การตอบกลับจาก CM - Guest Relations Manager วันที่ 9 พ.ย. 2021
Dear William,
I would like to apologize for the unpleasant experience you've had. We will make sure that this gets addressed to keep such situation from happening again.
Sincerely,
การตอบกลับจาก ES - Guest Relations Manager วันที่ 7 พ.ย. 2021
Dear Tara,
Thank you for giving us perfect rating.
We are pleased to hear that we made your stay pleasant and satisfactory. We will continuously improve our services to satisfy more guest like you.
We are looking forward on your next stay with us!
Truly,
การตอบกลับจาก CM - Guest Relations Manager วันที่ 3 พ.ย. 2021
Dear Teresa,
I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help is improve on our services, please do not hesitate to let us know.
Sincerely,
Ok property for one night. Had to eliminate a few bugs but other than that all right. Bathroom tub needs resealing and wall was crumbling at base.
Gerald
เข้าพัก 1 คืน, กันยายน 2021
การตอบกลับจาก CM - Guest Relations Manager วันที่ 28 ก.ย. 2021
Dear Gerald,
Thank you for leaving us a review. On behalf of the entire team, I would like to apologize the unpleasant conditions you have experienced.
The issues you have raised have been shared with the management and we are looking for ways to avoid these situations in the future. We hope to get another chance to serve you.
Sincerely,
Roaches everywhere, marijuana being delt out of hotel
Holly
เข้าพัก 1 คืน, กันยายน 2021
การตอบกลับจาก CM - Guest Relations Manager วันที่ 16 ก.ย. 2021
Dear Holly,
Thank you for leaving us a review. Allow me to apologize on behalf of our hotel for all the issues that you have faced during your stay.
We aim to provide a satisfactory and enjoyable experience to our guests. The problems that you have reported will be investigated for appropriate resolutions.
We hope we can get a chance to replace this experience of yours with a more pleasant one.
Sincerely,
การตอบกลับจาก CM - Guest Relations Manager วันที่ 11 ก.ย. 2021
Dear Carrie,
Thank you for leaving us a rating. I hope that your stay has been great and you have not experienced anything unpleasant. If you would like to discuss anything about your stay, please do not hesitate to contact us directly.
Sincerely,
การตอบกลับจาก CM - Guest Relations Manager วันที่ 3 ก.ย. 2021
Dear Carol,
Thank you for leaving us a perfect rating! We will continuously strive to provide our guests with awesome stays. We hope that you will come back and see us again soon.
Sincerely,
Guess I got what I asked for...A cheap room!!! Condom wrapper on the floor, along with all kinds of debris that I’m sure this room did NOT get vacuumed at all but DEFINITELY not under ANYTHING!!! Some liquid had been dried all over the walls in the bathroom. Microwave was dirty. There was no ashtray in this smoking room but I got one from the front desk clerk who was nice enough I guess. No trash can liners or ice bucket liners or tissue.
Glori
เข้าพัก 1 คืน, มิถุนายน 2021
การตอบกลับจาก ES - Guest Relations Manager วันที่ 28 มิ.ย. 2021
Deal Glory,
We appreciate you taking the time in leaving us a significant review. I want to offer my sincere apology for your horrible experience while staying with us; our housekeeping personnel is now working into it. This feedback will serve as a foundation for us to continue to improve our services in order to better serve our future customers.
I hope this does not leave you with a negative impression and that we will be able to accommodate you again soon!
Sincerely,
Dear Diane,
Thank you for the time you took to rate us 10/10! I am with the manager. It makes us so happy knowing that you were satisfied with the stay and service we have provided. The entire team will be thrilled to hear about your feedback.
We look forward to seeing you again!
Sincerely,
Dear John,
Thank you for taking your time in leaving us a rating. It's sad to see that you didn't seem to have a great time. We would like to hear more about what issues you have encountered, so we can check for resolutions.
We hope to hear from you and to have an opportunity to serve you better.
Sincerely,
It is very outdated, but nonetheless, my stay was very comfortable. At check-in, the mgr/owner was so pleasant and friendly. There is a bar there with a varied clientele, not lacking in fun any given night. This place is nothing along the lines of the Hilton, but I would have no problem recommending it.
Dear Cathy,
Thank you for an awesome review! It's great to know that despite the things that we still need to improve on, your stay was still comfortable.
We are continuously looking into updates that would help us improve on our services. We hope to get another opportunity to serve you again!
Sincerely,
Staff very helpful and pleasant, location good, price reasonable
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2021
การตอบกลับจาก R Patel วันที่ 9 มี.ค. 2021
Thank You for your positive feedback about our property. We would like to serve you again. Please give us call for future stay. Thank you again, see you soon.
Dear Wayne thank you for your very kind and generous feedback. We will see you again in the future.
Thanks.
2/10 แย่มาก
Eugene
เดินทางเป็นกลุ่ม
5 ม.ค. 2021
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
No heat
Eugene
เข้าพัก 1 คืน, ธันวาคม 2020
การตอบกลับจาก R Patel วันที่ 3 ก.พ. 2021
We are very sorry for inconvenience you have during your stay. We have extra heaters available at front desk. We know that Heaters are very important during cold weather. We are very sorry for that.
Thanks.
Check in service was great. We were accidentally placed in a smoking room and they fixed it right away with no problem. The room was very clean and water pressure was good. I thought the mattress was uncomfortable (springy and lumpy), but my boyfriend thought it was fine. We brought our dog and they were welcoming.
Be aware, there are definitely people that will approach you in the dark parking lot to ask for money.
Overall, decent value for the price but the area is a little sketchy.
Pam
เข้าพัก 2 คืน, ตุลาคม 2020
การตอบกลับจาก R Patel วันที่ 23 ต.ค. 2020
Dear Pam we appreciate your positive feedback about our rooms also we apologias for your inconvenience. We will try to stop this kind of behavior by street person. Again thank you for staying with us.
Thank you Holly for your very positive feedback. We value our customer satisfaction and we work hard to fulfill it. We will see you again for the future stay.
Thanks.
2/10 แย่มาก
Jamie, Texas
เดินทางเพื่อธุรกิจ
15 ต.ค. 2020
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
They don't tell u if u bookb on line an don't show up u will be charge
Jamie
เข้าพัก 1 คืน, ตุลาคม 2020
การตอบกลับจาก R Patel วันที่ 14 พ.ย. 2020
We are sorry that you were unhappy with the policy. We will address this issue. Thanks for booking with us.