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"It was very hot.windows were closed no curtains closed to stop the heat , the room was very hot and we didn't have a good rest ."

"The Oak Inn at Staplow is a really nice place to stay. Very friendly, Food is lovely, Our room was clean lovely comfy bed. Tea, Coffee and Biscuits. Breakfast you choose what you wanted and it was all cooked fresh for you. Great Place glad we found it."

"Had a lovely stay staff were fab and breakfast was lovely"

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"The food was nice, the staff were friendly however the hotel itself is on the main Hereford road and the noise all night was really loud and therefore we had 2 nights of unrest and no sleep. Unfortunately this would stop us going again"

"A phenomenal hotel, run by a fabulous team, and the young serving staff were incredible. This hotel truly is a gem, with a fabulous restaurant, and beautiful grounds to hang out, chat and have a drink. Blissfully quiet at night"

"Nice sized room and bathroom. Access and parking was easy. Pubs close by for a drink and dinner."

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Hopefully when finished will be nice"

"The room we stayed was very clean and lovely setting ,the breakfast was amazing and staff were very helpful and polite already place to stay."

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Great stay in a lovely hotel. The owner was charming, friendly and fun and gave an excellent display of first class customer service. The food in the restaurant was excellent. We left too early for breakfast so they made up packed breakfasts for us too. Some of the alcoholic drinks in the mini bar are free too! Bed was comfortable and the facilities were clean, tidy, modern and well kept. Parking right outside too."

"My room was super clean and tidy with everything you may need. All the staff were incredibly friendly and very helpful. Private parking just outside my room. Breakfast was very good with lots of choices. I ate dinner here which was simply supeb"