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"The location and amenities on the resort are outstanding. Especially the outdoor pool area. The pool bar staff were very tentative and catered for our needs at all times. Excellent resort and highly recommended. 5 stars. "

"Everything was fantastic 👌"

"Very good "

"This hotel is a bit out of the main center, so a lot of the meal delivery services and the nightspots are not right outside. You might have to walk about a kilometer to find a convenience store, so you're going to have to rely on room service. Which is good."

"The cruise was very clean and staff was very friendly."

"Nice and fancy overall. new, good variety breakfast, nice size room"

"This is cruise. The staff has everything under control. They are very helpful and nice"

"DeLaSea is better than what I expected. The room is clean and well-planned. We book a room with sea view which is higher up on the building. The breakfast is top-notched with a wide variety of food to choose from. The hotel personals are very service-minded and helpful. I will come back to this hotel again if you ever come back to Ha Long bay again."

"Everything was perfect."

"My friend and I did a 3D2N stay on the Capella Cruise and they certainly didn’t disappoint! Their service was excellent throughout our stay, and we’d love to give special mentions to Tom (Cruise Manager), Tracy, Anna, the gentleman at the reception and cooking demo (forgot his name, sorry!), Ahn from the F&B crew, and the boys at squid fishing. What truly stood out was when I left my backpack at the pier and only realized it after arriving in Hanoi. I was panicking, but their customer service...

"Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience."

"Staff was great and very helpful. Room was nice. In house restaurant was fantastic. Only problem I had was unfortunately my trip was cut short and they wouldn’t refund any money for the two nights I lost. And it’s there slow season so it’s not like they didn’t have time to rebook the room. More than Half the rooms are vacant. "

"Super "

"Room was spotless Servises was great no complaints at all keep up good work"

"Trevligt hotel. Bara en natt efter båttur. "

"We had a wonderful stay in Halong Bay on Victory Star Cruise! "

"It was wonderful from check in to check out. Beautiful room, beautiful view, impeccable service."

"The highlight of my Vietnam trip I had a blast. My main issue was with their lack of coordination when it came to payment. They sent me a false billing statement that I had email about to be reassured I wasn’t being over charged. Then on the voyage, they wrongly tried to overcharge us for cocktails, and we had to insist that the manager was wrong to sort out the charge. There are a few other instances of this un-attentiveness that I will spare the details of. Overall had a lovely time and they...

"Excellent hotel! Service, comfort, and amenities exceeded our expectations — truly a five-star experience."

"Very friendly staff, tasty breakfast with a wide choice, nice and quiet location overlooking the bay. The room was clean and beautiful with modern design and amenities."