Marriott Hotels & Resorts hotels in Khlong Luang

"Beautiful Hotel and a lovely Pool. Staff was very polite and helpful. "

" Very Nice Hotel. Clean and great hospitality!!"

"Room was big and was well equipped. What could be changed was the mattress the sprung was just not comfortable I could hear and feel it …. Breakfast was great overall was comfortable."

"We booked this hotel for a Monday–Saturday stay but checked out on Wednesday. Unfortunately, we decided to move to another hotel after encountering three roaches—one in the hallway and two crawling across plates in the dining room. While the staff were kind, communication was difficult as many did not speak much English. When we asked for washcloths, we were told to use hand towels instead. The property itself has some nice features: the outdoor pool was clean and offered a lovely view of the city, and the overall atmosphere was pleasant. However, the rooms felt small even though we had a two-bedroom suite, and the balcony was locked and unusable. Overall, the hotel has potential with its amenities and friendly staff, but issues with cleanliness, communication, and room functionality made our stay disappointing."

"I had high expectations for this property based on its reputation, modern facilities, and strong reviews highlighting cleanliness, location, and service. Unfortunately, my experience with their customer flexibility and guest support during real travel disruptions was extremely disappointing. hotels +1 Due to circumstances completely outside of my control, my flight was canceled and rerouted because of airport fuel shortages, significantly delaying my arrival into Bangkok. I contacted the hotel immediately from the airport to request a simple adjustment to my arrival date. Despite the situation being clearly legitimate and time-sensitive, the hotel showed no willingness to accommodate, adjust, or offer any flexibility. This was especially frustrating given that hospitality—particularly at a luxury property—should include a level of understanding for real-world travel disruptions. It’s worth noting that the hotel’s own policies can be quite rigid, with non-refundable conditions applying in many cases, even for early changes or adjustments. However, policies should not completely override basic customer care and situational judgment. Grande Centre Point Prestige Because of this experience, I chose not to stay at the property and instead booked with Carlton Hotel Bangkok Sukhumvit, where the overall experience and service level were significantly better and more aligned with what I expect from a premium hotel. "

"Hare fun !"

"Excellent hotel, staff were friendly, rooms were spacious and overal location was perfect! 10/10 "

"There was a foul odor on the corridor leading to my room. The staff inserted a humidifier to curb the odor. Room was very good, as well as the staff."

"Perfect room, very polite and helpfull staff, great breakfast, and very enjoyable afternoon at 16th floor. "