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"The stay was very bad 1- Air conditioner is not working well 2- They gave us a room which is not ours 3- no Kettle 4- fridge is not working and smells disgusting 5- the bed had terrible springs and was very noisy and uncomfortable at all 6- No one asks for cleaning, laundry or even changing the towels"

"There are 2 main staff, the night shift staff was so rude snd not cooperating. The safe did not work in 3 rooms so we gad to carry our valuables all the time everywhere. The cleaning is a big issue, they do not change sheets till you ask for it. The floor is dirty and the buffet area smells bad all the time. We spent the first night in a lower class room than what we paid for. No extra pillows and no hot water kettle so we had to buy one on the first night. Although we paid extra when we booked...

"The room was spacious, clean and convenient. I was disappointed I was not offered an upgrade with my Expedia gold membership. Especially seeing I stayed 6 nights. I would have liked a view of the Caspian Sea. The staff were friendly and very helpful to me a mature age solo traveller. "

"Excellent hôtel Boutique qui mérite ses 5 étoiles. Service impeccable, chambre spacieuse, emplacement idéal dans la vieille ville. "

"Great hotel manager and his staff. They care of everything. Even my early flight. Lift access and room amenity "

"Her şey mükemmeldi. Otelin yeri çok iyi, her yere yakın, metro bağlantısı var. Personel çok saygılı, odalar temiz, kahvaltı çok iyi idi"

"Modernes Business Hotel mit tollem Service; besonders Front Office Manager Shukur war extrem engagiert und hat wesentlich zu einem rundum gelungenen Aufenthalt beigetragen. "

"I'm very grateful to staff for my excellent stay. Thank you for all. Everything was upper level"

"Had a Beautiful Stay at Baku Hilton! Extremely kind, friendly and helpful staff, awesome spa area and beautiful views from the room♥️"

"Excellent in all ways. The staff , services , location and facilities are all top of the line. Exceptional infact"

"Great hotel. Very helpful, friendly staff. Excellent breakfast. Room was very clean and quiet with amazing views of Baku. Le Labo bathroom products are a nice touch. "