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"With respect to feeling welcomed, the Lodge is Best In Class. We had never been there, but the communication prior to our visit was top notch. When we checked in, Colleen (sp) took the time to "show us around", and the printouts we received covered every single question we might have asked. Finally, we might have to go back simply to get anothernbag of amazing Chocolate Chip cookies."

"Everything is great. They are our favorite in TC. However, I think the rooms arw due for a makeover. They seem to be getting a little shoddy. It to be expected in a high turnover area like TC. But the bathrooms are starting to look a little rough."

"For the rates we got it at the hotel was wonderful! "

"Not the nicest hotel but clean and very affordable and a good value. Close to downtown Charlevoix and easy drive to Petoskey and Boyne. "

"Yes. Slopes are about 30 minutes away "

"The room was not clean. Strange pull down blind separated the tub/bathroom from bed. Dripping faucets. General state of disrepair. Pretty gross really."

"the room was spotless, staff was awesome, over all everything was perfect. "

"Did not get to the pool. There was crumbs on the bed ledges and the sheets were not on right. Definitely made us uneasy sleeping on them. Didn’t even use the bedding to cover up with brought my own car blanket in cause we felt that uncomfortable."

"Nice view of the bay. Staff was courteous. "

"Friendly service, clean room, great breakfast and absolutely LOVED the chocolate chip cookies in the evening. "

"The property did not work for us i believe it would but absolutely fine for others with pets 5 STAR RATING TO AMANDA THE MANAGER WHO WHEN OVER AND ABOVE TO HELP US GET WHAT WE NEEDED TO HAVE A COMFORTABLE STAY AND ANOTHER PROPERTY OF THEIR COMPANY THAT FIT OUR SPECIAL NEEDS THE CARE AND SERVICE SHE PROVIDED TO US WAS UNMATCHED EVER THANK YOU AMANDA KASSA IS LUCKY TO HAVE YOU WORKING FOR THEM"

"Loved the space and full kitchen "

"Stefan was great"

"Amazing room, great staff and had everything we needed for my wife’s birthday. "

"Room was very clean and the staff was quite responsive to our questions/needs. It's an older, nostalgic, roadside inn. The motel does show it's age but served our needs for a close room to sleep in near an event we participated in. New owners are doing some work to fix it up. "

"Clean and spacious room. Great for traveling with pets. "