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"Tiny rooms like a cruise ship. Beds on platform against window require either inside sleeper to get out of bed and step down from platform or crawl over partner."

"The room was spacious and very clean."

"I wish it had a little refrigerator in room and they should offer water also."

"If you want the hustle and bustle of Times Square this is the perfect location. Excellent views from higher floors and the room and hotel are very clean. The staff was very helpful and upgraded us to a higher floor when we checked in. If it’s your first time in New York City, this is a great location Midtown so you can take the subway."

"Excellent location! Close to everything! 1 minute from the central station"

"Air-conditioning breakfast and close to subway and Walgreens"

"Great location, nice room, good breakfast."

"Very dissatisfied. Placed in a top floor room that was so mechanically noisy the first night we didn’t sleep at all. Also the toilet refilled itself every 15 minutes because of a leak somewhere. We were promptly moved the next day too a better room that was great the first night. The second night we were kept awake till past 3 am by a party next door that was loudly arguing and shouting. Complained to the desk who spoke to them, but it only helped for maybe an hour. Paper thin walls didn’t...

"Great staff, great location and great breakfast. Everything a family needs."

"Estábamos de aniversario y ni siquiera una felicitación. Al llegar no funcionaba un elevador entonces el acceso era una pérdida de tiempo estando de vacaciones. Tuvimos que pasar más de 40 minutos esperando para subir a la habitación porque dos elevadores estaban dañados, uno llegaba solo al piso 6 y el único que funcionaba demoraba demasiado ya que eran 31 pisos. Nos quejamos y el personal fue grosero y no hicieron nada. Cobran Resort Fee pero no lo utilizan en las instalaciones entonces nos...

"Great surrounding area but the rooms were honestly an 6.7/10"

"Ten room wa very clean and the hotel was kindly to allow early check in . Good staff and front desk reception. Ideally located near Times Square."

"Good"

"Yudika was absolutely outstanding in demonstrating professionalism while making the customer feel as though his request was satisfied. In my opinion, he took the “ privileged” roll knowing the customary check-in and check out process with respect to snacks. The customer basically demanded to receive snacks all the snacks on checkout. Great stay, but the elevators need better coordination. "

"Great hotel with lovely staff. The rooms are very comfortable and the rooftop bar is a bonus!"

"love this place"

"Finally find a excellent place to stay at NY"

"It’s a great location, but does not make much of an effort beyond that."