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"I found it unfortunately that a hotel with such nice and quality bedding had speakers blasting so loud that our walls were literally shaking and I had to sleep with ear plugs in even though we were on the 4th floor"

"Staff was helpful and assisted with early check-in. The property was clean and the staff was friendly. Excellent location near Grand Central Station, Bryant Park, Times Square. Subway stations were very nearby and easy to navigate. Loved our stay at the Westin and NYC!"

"While we appreciate the very central location, I regret to inform you that several aspects of my experience did not meet my expectations. Firstly. I found the accommodations to be quite lacking: the rooms were very small and appeared outdated. Furthermore, the breakfast options were limited, especially considering the price paid for the night's stay. Additionally. I encountered some challenges with your staff's level of service. Although we initially booked for two nights and later added an...

"Towels in the room were so bad. Almost they had a hole. It said time square but it is not. You have easily 5 blocks to time square."

"It was a great location. The rooms were good and so were the amenities. Only problem was in the shower - the faucet was almost impossible to turn! The staff was helpful. Overall, our experience was very good and I would recommend this hotel."

"The staff was very helpful especially the breakfast staff. Teresa Cruz (the hostess) was amazing at finding us a seat and answering all questions).for our stay."

"we had a great experience at this hotel."

"I had a very nice stay at The Hotel Belleclaire on the Upper West Side. The hotel has a great classic New York feel, with a beautiful historic building and a location that is hard to beat. It’s close to Central Park, Riverside Park, the subway, great neighborhood restaurants, coffee shops, and everything that makes the Upper West Side feel both residential and full of life. The room was comfortable, clean, and well kept, with enough space to relax after a long day in the city. The design keeps...

"Good"

"There were no toiletries or complimentary bottles of water upon arrival."

"Very clean. Beds were ok. The worst part was the first day. All elevators were down. Then they fixed one and then there was a long line to be able to use it. I paid for breakfast but then items were too limited. If I have known a would have not paid for it."

"The lobby is like a bus terminal! No place to have a cup of coffee and talk. They won’t let you sit in the restaurant unless you buy the $57 breakfast buffet!"

"Great location, clean, staff helpful"

"Just not worth how expensive it is"

"Great customer service. Hotel conveniently located. Mattresses need to be rotated and/or flipped as sagging is evident."

"コーヒーを飲めたのが良かったです。"

"Great stay"